Sr. Associate I Accounts Receivable📣 إعلان

About Alcon and the Role

Alcon, a global leader in eye care, is seeking a Sr. Associate I Accounts Receivable to join its team in Jiddah, Makkah, Saudi Arabia. This full-time position supports the company's mission to help people see brilliantly by ensuring effective financial operations. The role is integral to managing the accounts receivable portfolio for the Saudi Arabia market.

Role Scope and Contribution

The Sr. Associate I Accounts Receivable will provide essential support to the GEM/Saudi Arabia Accounts Receivable organization. This position serves as the primary contact for managing overall collections and performance of an assigned AR portfolio. The role involves direct collaboration with Saudi Arabia, EMEA, and Global AR and business teams, focusing on accounts for the Saudi Arabia business. Key contributions include regular customer communication for receivables management, revenue protection, and assisting the Saudi Arabia AR Manager with reporting, credit, audit, and other operational activities.

Key Responsibilities

• Collect outstanding receivables in accordance with contract terms and customer payment schedules, ensuring timely collections and reducing overdue balances.
• Support the reduction of bad debt expense through proactive collection of aged receivables.
• Collaborate with the AR leadership team to identify and address high-risk accounts.
• Monitor payment performance and financial liquidity of existing customers, adjusting credit limits and risk codes as needed.
• Identify and support the resolution of invoice disputes.
• Work with customers to improve AR performance and establish special credit arrangements or payment schedules with management oversight.
• Support the Cash Application team by ensuring payments are properly identified and applied in a timely manner.
• Assist with month-end close, reporting, and compliance requirements for Credit & AR.
• Resolve customer and process problems of varying scope and complexity.
• Support Regional/Global AR leadership by identifying process improvements within the AR function to drive efficiencies and improve cash collection timelines.
• Act as an SAP Subject Matter Expert and System Super User for Saudi Arabia AR under the guidance of the Regional/Global Team.
• Coordinate with Sales, Customer Service, and Logistics teams to resolve payment issues.
• Conduct customer visits to follow up on overdue invoices and disputed balances.
• Collect customer payments, acknowledgments, or commitment letters where applicable.
• Build relationships with customer finance and accounts payable teams.
• Escalate collection risks and potential bad debts to AR Manager or management.
• Document visit outcomes and update collection actions in SAP and collection trackers.
• Support legal and recovery actions by gathering required documentation.

Candidate Profile and Experience

The ideal candidate will possess strong written and spoken communication skills, an understanding of credit principles within the healthcare industry, a high level of analytical capability, and keen attention to detail. This role routinely requires account analysis and reconciliation, particularly for high-profile and complex accounts. Strong SAP proficiency is essential. Candidates should have 0-1 years of experience in a relevant field. The position involves both office-based AR operations and field collection activities to support cash flow objectives and customer relationship management.

Work Environment and Development

Alcon offers a collaborative and inclusive work environment within a global organization. The company provides opportunities for career development and learning, alongside a competitive compensation and benefits package. This role allows individuals to contribute to a company dedicated to improving lives through better vision.