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Join our team as a Customer Care Specialist!
At تطبيق خفي Khafy App, we specialize in enhancing Customer Experience through Mystery Shopping and Inspections. We are on the lookout for a dedicated and experienced Customer Care Specialist to provide exceptional service to our clients.

• Key Responsibilities:
• Provide personalized support to customers, ensuring a smooth experience with our application.
• Answer customer questions and solve their problems efficiently.
• Upsell products or services by understanding customer needs.
• Manage back-office work including updating records and handling customer requests.
• Collaborate with other teams to ensure customer satisfaction.
• Collect and share feedback to improve our service offerings.

• Qualifications:
• 3 to 5 years of experience in customer service, preferably for online products or applications.
• Proficiency in Arabic and good command of English.
• Excellent communication and people skills.
• Able to handle multiple tasks efficiently.
• Experience using CRM tools and basic office software.

If you enjoy helping customers and have relevant experience with online products, we would love to hear from you!