Supervisor Housekeeping

📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	مكة المكرمة

وصف الوظيفة

About the Role

Le Méridien Hotels & Resorts is seeking a Supervisor Housekeeping to join their team in Makkah. This full-time position involves overseeing housekeeping operations to ensure compliance with quality standards and assisting management with daily activities. The role requires a professional who can maintain high standards of cleanliness and organization across rooms and public areas.

Key Responsibilities

Control rooms, public areas, and facilities after housekeeping service to ensure adherence to quality standards.
Report on rented rooms, check room status, identify unsuitable rooms, prioritize cleaning, and update departing guest room status.
Coordinate efforts between housekeeping, engineering, reception, and laundry departments.
Document and resolve issues regarding unsuitable rooms with the reception team.
Prepare, distribute, and communicate changes in assignment sheets and schedules.
Report unresolved issues to the subsequent team.
Perform necessary administrative tasks.
Assist management with employee hiring, training, scheduling, evaluation, counseling, disciplinary reminders, motivation, and coaching.

Operational Duties and Standards

Follow and enforce all safety policies and procedures, reporting maintenance issues, hazards, accidents, or injuries.
Ensure a clean and professional appearance and uniform.
Maintain confidentiality of proprietary information and protect company property.
Support colleagues and treat them with dignity and respect, contributing to team goals.
Comply with quality assurance expectations and standards.
Respond to work situations at the required speed, including running, walking, or jogging.
Read and visually verify information in various formats, including small print.
Visually inspect tools, equipment, and machinery for defects.
Enter and retrieve work-related information using computers and point-of-sale systems.
Grasp, turn, and manipulate objects of various sizes and weights requiring fine motor skills and hand-eye coordination.
Reach objects overhead and below the knees, involving bending, twisting, pulling, and stooping.
Navigate narrow, confined, or elevated spaces, as well as sloping, uneven, or slippery surfaces and steps.
Ascend and descend stairs and service ramps.
Continuously use manual dexterity and gross motor skills, with frequent use of bi-manual dexterity.
Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and over 55 pounds (25 kg) with assistance.
Push and pull loaded housekeeping carts and other equipment on sloping and uneven surfaces.
Stand, kneel, sit, or walk for extended periods or with high frequency throughout a full shift.
Listen and respond appropriately to concerns from customers and other employees, using clear and courteous language.
Perform all other tasks as requested by managers and consistent with the position.