O Administrator📣 إعلان

About the Role

LTM is seeking an O Administrator for a contract position based in Al Jubail, Eastern Province. This role is critical for maintaining daily operations and ensuring the smooth functioning of the O365 environment.

Key Responsibilities

• Serve as a critical O365 resource for Business As Usual (BAU) activities.
• Undertake SMTP Server upgradation projects.
• Address and resolve system vulnerabilities.
• Perform regular system patching.
• Ensure Service Level Agreements (SLAs) are met for Incident Resolution (IR), Service Requests (SR), and Change Requests (CR).
• Deliver all duties and tasks in accordance with contractual terms.

Role Context

The O Administrator will be an integral part of the IT operations team, focusing on the day-to-day management and enhancement of the O365 platform. This position requires a proactive approach to system maintenance and problem-solving to ensure high availability and performance.

Work Type and Location

This is a contract position located in Al Jubail, within the Eastern Province. The role is designed to support ongoing operational needs through a defined contract period.

Technical Focus Areas

The role involves direct involvement with core O365 functionalities, server maintenance, and security protocols. Key areas of focus include ensuring system stability, managing updates, and responding to security-related issues to maintain a robust and secure IT infrastructure.

Contractual Delivery

A primary objective of this role is to ensure all responsibilities are fulfilled strictly according to the agreed-upon contractual terms. This includes meeting performance metrics, adhering to timelines, and delivering services as defined in the contract.