Guest Experience Expert📣 إعلان

About the Role

Marriott International is seeking a Guest Experience Expert to join their team in Al Khobar. This full-time role focuses on delivering comprehensive services to guests, ensuring a seamless and memorable stay. The position is ideal for individuals with 0-1 years of experience who are dedicated to guest satisfaction.

Role Overview

The Guest Experience Expert is responsible for providing a wide range of services that guide guests throughout their entire stay, extending beyond standard check-in and check-out procedures. This role involves addressing guest needs, managing operational tasks, and contributing to a positive and secure environment for all guests.

Key Responsibilities

• Deliver a wide range of services that guide guests through their entire stay.
• Process operational needs efficiently.
• Address guest requests promptly and effectively.
• Complete necessary reports accurately.
• Share highlights and information about the local area with guests.
• Contribute to creating a safe workplace environment.
• Adhere to all company policies and procedures.
• Maintain confidentiality of guest and company information.
• Protect company assets.
• Uphold established quality standards in all interactions and tasks.
• Ensure professional uniform, personal appearance, and communication at all times.

Physical Requirements

• Ability to stand, sit, or walk for extended periods.
• Capability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Qualifications and Requirements

• Education: High school diploma or *** equivalent.
• Related Work Experience: No related work experience is required.
• Supervisory Experience: No supervisory experience is required.
• License or Certification: None.

Work Environment

This is a full-time position based in Al Khobar, Saudi Arabia, within the hospitality sector at Marriott International. The role requires a commitment to maintaining high standards of guest service and operational efficiency.