Refurbishment Specialist

About the Role

eXtra (United Electronics Co.) is seeking an experienced Refurbishment Specialist to join their Service Team in Al Khobar, Eastern region. This full-time position involves the meticulous preparation and quality control of repaired devices before they are returned to customers or prepared for resale.

Key Responsibilities

• Receive repaired devices from the technical repair team.
• Verify device details against the service request or job order.
• Clean, polish, and restore the external appearance of each device using appropriate equipment.
• Remove dust, fingerprints, labels, adhesive residue, and minor cosmetic marks.
• Utilize correct polishing materials and tools without causing damage to screens, surfaces, buttons, or internal components.
• Inspect devices for scratches, cracks, missing parts, poor assembly, or other cosmetic defects.
• Report any technical or cosmetic issues before packing.
• Confirm that the device and its accessories match the job order.
• Apply protective materials and pack devices according to company standards.
• Attach correct identification and quality-control labels, and verify the final device grading.
• Ensure each package is secure and ready for storage, display, delivery, or resale.
• Maintain a clean and organized workstation.
• Follow safety, quality, productivity, and waste-control procedures.
• Ensure all device data is wiped.

Required Experience

Candidates should possess 2-5 years of relevant experience in refurbishment or a similar technical role.

Work Environment and Type

This is a full-time position based in Al Khobar, within a service team dedicated to maintaining high standards of device quality and presentation.