Sales Executive

About Accor and the Role

Accor is a global hospitality group encompassing over 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations. We are seeking a Sales Executive to join our team in Al Khobar, Al Corniche, Eastern, Saudi Arabia. This is a full-time position requiring 2-5 years of experience, with salary details to be disclosed upon application.

Role Overview

The Sales Executive is responsible for managing key accounts and prospecting new business to achieve sales targets. This role involves maintaining client relationships, ensuring accurate account information, and coordinating with internal departments to deliver guest service. The Sales Executive will also support sales operations and adhere to hotel standards.

Key Responsibilities

• Manage a pre-determined number of key accounts and prospects to ensure maximum production and meet set targets.
• Maintain valid call objectives and relevant action plans for each key account/prospect, ensuring timely follow-up.
• Prospect new accounts for Sofitel Al Khobar the Corniche and other Sofitel Luxury Hotels worldwide, following the sales process to convert them into producing accounts.
• Ensure all accounts are properly updated in Opera, maintaining up-to-date activity and rate information.
• Action group and event inquiries, ensuring accurate handover to the Inspired Meeting team for follow-up.
• Support the Sales Co-ordinator in carrying out their roles effectively, such as ensuring sufficient sales kits are available.
• Communicate client requirements accurately and timely to all internal departments to ensure superior guest service.
• Ensure accurate follow-up and communication internally to reservations and accounting departments, and confirmation to clients.
• Maintain accurate rate sheets at all times and communicate any obstacles to completing action plans to the ADOS/DOSM.
• Arrange and manage familiarization/educational trips in line with business needs.
• Respond within 24 hours to group/banqueting requests, checking space/rates in Opera and communicating to the Inspired Meeting Manager for further follow-up.

General Duties and Professional Conduct

• Report for duty punctually, wearing the correct uniform and name tag, and maintain a high standard of personal appearance and hygiene.
• Provide friendly, courteous, and professional service at all times.
• Maintain good working relationships with colleagues and all other departments.
• Adhere to the hotel’s rules and regulations, including policies and procedures relating to Fire, Hygiene, Health, and Safety.
• Comply with local legislation as required.
• Be flexible and extend job duties to carry out any other reasonable responsibilities within job capability as assigned, including redeployment if required to meet business demands and guest service needs.
• Attend training and meetings as and when required.

Qualifications and Experience

• 2-5 years of relevant experience in sales.
• Ability to manage key accounts and prospect new business effectively.
• Proficiency in using Opera for account management and rate information.
• Strong communication skills for internal and external coordination.

Work Environment

This full-time position is based in Al Khobar, Al Corniche, Eastern, Saudi Arabia, within a hotel that is part of the Accor network. The role operates in a dynamic environment focused on delivering positive and memorable impacts for customers, colleagues, and the planet, embodying responsible hospitality.