Customs Clearance Coordinator

About the Role

JD Logistics is seeking a Customs Clearance Coordinator to manage customs clearance activities in Saudi Arabia. This full-time position is based in Dammam, Eastern Province, and requires 2-5 years of relevant experience. The role ensures that all necessary documentation is accurate, complete, and submitted promptly to facilitate timely shipment release.

Key Responsibilities

• Review and organize commercial invoices, packing lists, bills of lading, certificates of origin, and other compliance documents.
• Coordinate with licensed customs brokers to complete customs declarations.
• Utilize Saudi customs and compliance platforms, including Fasah, Bayan, and SABER, to track declarations, approvals, duty and tax calculations, and shipment release status.
• Verify HS codes, customs valuation, country of origin, and applicable certification requirements to ensure compliance with ZATCA, SASO, and other relevant Saudi government regulations.
• Follow up on customs inspections, shipment holds, declaration discrepancies, and missing documents.
• Coordinate with customers, suppliers, customs brokers, and internal teams to resolve issues promptly and minimize delays and demurrage costs.
• Coordinate import permits and regulatory approvals with relevant authorities, including SFDA, CITC, and GACA, according to shipment requirements.
• Maintain accurate customs records and supporting documents, and reconcile clearance charges, duties, taxes, and invoices to ensure data accuracy and traceability.
• Monitor changes in Saudi customs regulations and policies, identify clearance risks and operational issues, and support process improvements to enhance clearance efficiency and customer experience.

Qualifications and Experience

• 2-5 years of experience in customs clearance or a related field.
• Familiarity with Saudi customs regulations and compliance platforms such as Fasah, Bayan, and SABER.
• Strong understanding of HS codes, customs valuation, and country of origin rules.
• Ability to manage and organize various customs and compliance documents.
• Experience coordinating with customs brokers and government authorities.

Work Environment

This role is part of JD Logistics, a company focused on global supply chain and logistics. The work involves interaction with smart warehousing, autonomous delivery, and innovative technology. The company offers a supportive, people-first culture.

Application Process

Candidates interested in this full-time position are encouraged to apply. Salary details will be discussed during the interview process.