Logistics Service Coordinator

About the Role

PSA BDP is seeking a Logistics Service Coordinator to join their team in Dammam, Eastern Region. This full-time role involves managing the end-to-end processing of logistics operations, ensuring punctual and flawless order handling and documentation. The ideal candidate will have 2-5 years of experience in logistics and forwarding operations.

Key Responsibilities

• Manage order processing, including customer order plausibility analysis.
• Plan, book, and execute transportation orders.
• Coordinate and follow up on shipments.
• Handle customs processing for both export and import.
• Manage documentation, administration, invoicing, and filing tasks.
• Provide feedback to customers through internal and external reporting via various channels (mail, phone, EDI).
• Address operational troubleshooting issues.
• Report non-conformances in accordance with established KPIs.
• Cooperate with approved subcontractors based on agreed rates.
• Ensure punctual and flawless order handling and documentation.
• Process freight audit payments.

Qualifications and Experience

• A minimum of 3 years of detailed experience in logistics and forwarding operations, regulations, and documentation.
• A professional degree from a licensed educational institution specializing in logistics and forwarding is preferred.
• Proficiency in Microsoft Software applications and/or other market-leading software applications.

Work Environment

This is a full-time position based in Dammam, offering an opportunity to work within a professional logistics environment. The role requires collaboration with internal teams and external subcontractors to ensure efficient service delivery.