Account Manager📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Account Manager Role

Eventlab is seeking a commercially driven Account Manager to join its team in Riyadh, Saudi Arabia. This full-time role is centered on managing and expanding Eventlab’s key active client relationships within the events, entertainment, hospitality, and experiential sectors. The position requires 5-10 years of professional experience.

Role Purpose and Focus

The Account Manager will focus on client retention, relationship management, cross-selling, and revenue expansion. This involves developing long-term partnerships with existing clients and identifying opportunities to expand those relationships across their organizations, ensuring sustainable growth for Eventlab.

Key Responsibilities

Serve as the primary commercial point of contact for assigned active client accounts.
Develop and execute structured 12-month Account Growth Plans for assigned Class A and B clients.
Proactively identify cross-sell and upsell opportunities by understanding client needs, upcoming projects, and new buying centers within their organizations.
Build strong, long-term relationships with key client stakeholders and continuously identify opportunities for deeper engagement.
Conduct regular Strategic Business Reviews with clients to assess satisfaction, address challenges, and align on future requirements.
Develop proactive commercial proposals based on identified client needs and upcoming event calendars.
Act as the client’s commercial advocate internally, collaborating with delivery teams to ensure expectations and service standards are consistently met.
Proactively manage contract renewals and identify early warning signs of client dissatisfaction or account risk.
Maintain a forward-looking view of recurring revenue, upcoming opportunities, renewals, and potential account expansion.
Maintain accurate and up-to-date CRM records covering client interactions, opportunities, account health, and commercial activity.
Accept structured account handovers from the Business Development team following the successful completion of the client’s first project.
Work closely with the Commercial Director and internal teams to support sustainable growth across the assigned client portfolio.

Candidate Requirements

Ability to develop and present structured account growth plans to senior client stakeholders.
Strong commercial awareness with the ability to identify opportunities and translate client needs into commercial solutions.
Highly proactive, empathetic, and organized, comfortable managing multiple strategic client relationships.

Qualifications and Experience

Candidates should possess 5-10 years of relevant experience. Previous experience within the events, hospitality, or marketing services industry is considered a strong advantage for this role.