Assistant Chief Steward voco™

About the Role

InterContinental Hotels Group is seeking an Assistant Chief Steward for voco™ Riyadh. This full-time position is based in Riyadh and involves supporting the Chief Steward in managing the daily operations of the Stewarding Department. The role requires 2-5 years of experience in a relevant stewarding capacity.

Hotel Overview

voco™ Riyadh is located on King Fahad Road in the city's business district, approximately 30 minutes from King Khalid International Airport. The hotel is situated opposite the Ministry of Interior and near other government offices, offering contemporary comfort and design.

Key Responsibilities

• Assist the Chief Steward in managing daily stewarding operations.
• Supervise and coordinate the stewarding team to ensure efficient operations.
• Maintain cleanliness and hygiene standards in all kitchens, back-of-house areas, equipment, and utensils.
• Monitor the cleaning and sanitization of kitchen equipment, utensils, crockery, and cutlery.
• Ensure proper handling, storage, and maintenance of chemicals and cleaning equipment.
• Conduct regular inspections of kitchens, stewarding areas, garbage rooms, and back-of-house facilities.
• Ensure compliance with IHG/voco™ brand standards, HACCP, food safety, health, and hygiene requirements.
• Assist with controlling stewarding supplies, chemicals, equipment, and operating inventory.
• Monitor proper waste segregation and disposal procedures.
• Prepare duty rosters and allocate daily tasks to stewarding colleagues as needed.
• Train, coach, and guide stewarding colleagues on cleaning procedures, hygiene standards, and safe working practices.
• Ensure all colleagues adhere to appropriate health, safety, and personal hygiene standards.
• Coordinate with Culinary, F&B, Engineering, and other departments to resolve operational issues.
• Report equipment defects, maintenance requirements, and safety concerns to the Chief Steward.
• Assist in maintaining accurate records, checklists, and cleaning schedules.
• Support the Chief Steward during internal and external hygiene, food safety, and brand-standard inspections.
• Ensure adequate stewarding coverage during busy operations, events, and banquets.
• Promote teamwork, discipline, and a positive working environment within the department.

Qualifications and Requirements

• Previous experience as an Assistant Chief Steward, Stewarding Supervisor, or Senior Steward in a 4- or 5-star hotel.
• Minimum of 2–3 years of relevant stewarding experience, preferably within an international hotel environment.
• Good knowledge of food safety, hygiene, HACCP, cleaning procedures, and chemical handling.
• Strong understanding of kitchen and back-of-house cleanliness standards.
• Experience supervising and developing a diverse team.
• Good communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Ability to work under pressure and manage priorities during busy operations.
• Good knowledge of stewarding equipment, chemicals, and cleaning methods.
• Familiarity with IHG brand standards is an advantage.
• Food Safety / HACCP certification is an advantage.
• Ability to work flexible shifts, including weekends and public holidays.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a global hospitality company, offering opportunities for professional development.