Business Analyst

About Shory

Shory is a digital platform that leverages technology to redefine the insurance experience. The company focuses on simplifying complex insurance processes to provide user-friendly access to coverage. Shory operates as part of First Tech, a technology company specializing in building and scaling digital platforms across financial services and other sectors. Founded in the UAE in 2021, Shory aims to deliver transparent and customer-centric insurance solutions.

The Role of Business Analyst

Shory is seeking a Business Analyst to join its team in Riyadh, Saudi Arabia. This full-time role involves bridging business needs with technology solutions by analyzing requirements, optimizing processes, and translating strategic objectives into scalable digital solutions. The Business Analyst will collaborate with cross-functional teams to ensure clear requirements, effective stakeholder alignment, and successful execution throughout the product development lifecycle.

Key Responsibilities

• Partner with business stakeholders to gather, analyze, validate, and document business, functional, and technical requirements.
• Conduct market research, competitor analysis, and feasibility studies to identify business opportunities.
• Translate business requirements into user stories, acceptance criteria, process flows, and functional specifications for development teams.
• Collaborate with Product Managers, Engineers, UX/UI Designers, and QA teams throughout the product lifecycle.
• Analyze existing business processes to identify opportunities for automation and optimization.
• Evaluate operational, financial, and technology-related risks, providing mitigation recommendations.
• Support the creation of wireframes, prototypes, and workflow documentation to communicate requirements.
• Produce and maintain key project documentation, including BRDs, FRDs, user stories, and UAT plans.
• Support project planning by tracking milestones, maintaining issue logs, and monitoring project progress.
• Facilitate workshops and requirements gathering sessions to align business objectives with technical solutions.
• Collaborate with QA teams during testing cycles and support User Acceptance Testing (UAT).
• Monitor product performance post-implementation, gather user feedback, and recommend enhancements.
• Identify and escalate project risks, issues, and dependencies.

Qualifications and Experience

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Software Engineering, Information Systems, or a related field.
• 3–6 years of experience as a Business Analyst, Product Analyst, or in a similar role within a technology or digital transformation environment.
• Strong understanding of Agile and Scrum methodologies and the Software Development Life Cycle (SDLC).
• Proven experience gathering, documenting, and translating business requirements into functional specifications, user stories, and acceptance criteria.
• Experience creating business documentation, process flows, use cases, wireframes, and workflow diagrams.
• Ability to collaborate effectively with cross-functional teams, including Product, Engineering, UX/UI, QA, and business stakeholders.
• Knowledge of business process modelling methodologies such as BPMN or UML is an advantage.
• Experience using tools such as Jira, Confluence, Azure DevOps, Microsoft Visio, Figma, Miro, or Lucidchart.

Required Skills

• Strong analytical, critical thinking, and problem-solving skills with exceptional attention to detail.
• Excellent stakeholder management and communication skills, with the ability to influence and collaborate across all levels of the business.
• Excellent written and verbal communication skills in English; Arabic is an advantage.
• Ability to manage multiple priorities in a fast-paced environment while maintaining a high standard of quality and accuracy.

Application Information

This is a full-time position for a Business Analyst based in Riyadh, Saudi Arabia. The salary for this role will be disclosed during the recruitment process.