CEO/Commercial Growth Partner

About UXBERT Labs

UXBERT Labs, part of the Supertech Group, is a digital and user experience design agency in the GCC. The Supertech Group also includes Hala Yalla, a private event ticketing and experience booking platform, and Kafu Games, an esports tournament platform in MENA. UXBERT Labs works with regional and international brands such as STC, Amazon, and Gucci, focusing on UX/CX, software development, and AI-powered digital transformation.

Role Overview: CEO/Commercial Growth Partner

This full-time role, based in Riyadh, Saudi Arabia, is for a CEO/Commercial Growth Partner responsible for driving the commercial and market expansion of UXBERT Labs. This position is designed for a seasoned commercial leader with over 10 years of experience in scaling service-based companies. The role focuses on unlocking high-value opportunities across government, enterprise, and global markets, shaping and executing the company's growth strategy, and strengthening its presence in UX/CX, software development, and AI-powered digital transformation. This is a commercial growth and strategic business partnership role, not a traditional CEO position.

Key Responsibilities

• Lead the company's commercial growth strategy, focusing on revenue expansion and new market penetration.
• Develop and execute plans to secure large enterprise and government opportunities.
• Build high-level relationships with C-suite clients, partners, and strategic allies.
• Drive global and regional market-entry opportunities.
• Secure partnerships with technology providers, consulting firms, and channel partners to accelerate reach.
• Develop long-term alliances supporting UX/CX, digital transformation, and AI services.
• Represent the company in international conferences, forums, and government engagements.
• Oversee high-value bids, proposal strategies, pricing frameworks, and negotiations for large deals.
• Build new commercial models and explore diversification of revenue streams (*, training, AI products, managed services).
• Strengthen sales forecasting, pipeline visibility, and revenue planning.
• Build and develop a high-performing commercial and sales organization.
• Define go-to-market strategies for UX, CX, QA services, software development, digital transformation, and AI consulting.
• Introduce systems for lead generation, partner-led sales, and enterprise outbound growth.
• Develop commercial strategies around AI products, platforms, and consulting services.
• Build the company's thought leadership globally through events, keynotes, and media visibility.
• Identify market gaps and propose new AI-driven business opportunities.
• Work closely with the General Manager to ensure commercial commitments align with operational capability.
• Support strategic decision-making with market insights, competitive analysis, and commercial intelligence.
• Collaborate with PMO, Tech, Design, Research, and AI teams to ensure smooth handover from sales to delivery.
• Own commercial KPIs including revenue growth, new markets, partnerships, bid conversions, and pipeline scaling.
• Work with finance to optimize pricing, margins, and commercial structures.

Qualifications and Experience

• Professional Experience: 14+ years in Consulting, Digital Transformation, UX/CX, Enterprise Technology, or AI.
• Proven track record in scaling a services-based company, preferably to multi-million USD revenue levels.
• Strong background in commercial leadership, business development, or CEO/MD roles.
• Experience working with large government or enterprise clients in the GCC is a strong advantage.
• Global experience or exposure to international markets is preferred.
• Skills & Capabilities: Deep understanding of digital transformation, QA services, software development, user experience, customer experience, and AI solutions.
• Exceptional commercial acumen, including the ability to close large deals and build long-term revenue pipelines.
• Strong strategic thinking with the ability to translate vision into action and execution.
• Ability to sustain and continue building high-performing teams and drive operational excellence.
• Excellent communication skills, executive presence, and stakeholder management.

Role Impact and Objectives

This role is critical for UXBERT Labs as the company enters a phase of acceleration. The primary objectives are to elevate the company to the next level, unlock untapped commercial potential, expand regionally and globally, and transform the company into a dominant digital and AI consulting powerhouse. The focus areas include revenue generation, strategic partnerships, market entry, and global expansion.

Benefits

• Opportunity to lead and scale a company with a strong legacy, credibility, and experience in major national projects.
• A strategic partnership role offering high autonomy and influence.
• A culture that promotes innovation, agility, and forward-thinking.
• A competitive compensation package with performance-linked incentives.