Coord Housekeeping

About the Housekeeping Coordinator Role

Marriott International is seeking a Housekeeping Coordinator to join our team in Riyadh, Saudi Arabia. This full-time position is ideal for candidates with 0-1 years of experience, providing essential support to housekeeping management in overseeing daily operations. The role focuses on coordinating efforts across various departments to ensure seamless and efficient service delivery within the hotel environment.

Core Responsibilities and Room Management

• Report on occupied rooms and accurately verify their status.
• Identify out-of-order rooms and establish cleaning priorities.
• Update the status of departing guest rooms promptly.
• Record, monitor, and maintain the 'Do Not Disturb' room list.
• Ensure dirty and vacant rooms are cleaned in a timely manner and assign priority rooms for service.
• Prepare and distribute assignment sheets and schedules to housekeeping staff.
• Perform various administrative tasks related to housekeeping operations.

Inter-Departmental Coordination

• Liaise effectively with housekeeping, engineering, front desk, and laundry departments to coordinate operational efforts.
• Document and resolve issues concerning out-of-order rooms in collaboration with the front desk.
• Develop positive and constructive professional relationships with peers, fostering teamwork to achieve common goals.
• Listen and respond appropriately to concerns raised by other employees.

Safety, Quality, and Professional Standards

• Follow and enforce all company safety policies and procedures.
• Report any maintenance issues, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and obtain necessary certifications.
• Ensure compliance with all quality requirements and service standards.
• Maintain confidentiality in information dissemination and protect all company assets.
• Wear a clean and complete work uniform, maintaining a neat and professional appearance at all times.

Guest Interaction and Communication

• Greet and welcome all guests according to company standards, anticipating and addressing their needs, and thanking them warmly.
• Communicate clearly and professionally, both verbally and in writing.
• Accurately and completely prepare and revise written documents.
• Input and retrieve work-related information efficiently using computer systems.

Physical Requirements and Additional Duties

• Ability to work standing, sitting, and moving for extended periods.
• Independently move, lift, carry, push, pull, and place objects weighing up to kilograms.
• Perform all other duties as requested by management that are consistent with the position.