Mgr Sales I

About the Role

Marriott International is seeking a full-time Sales Manager I in Riyadh. This position is responsible for proactively soliciting and managing sales opportunities, ensuring business is handled efficiently for proper service delivery. The Sales Manager will assist in leading daily sales activities, focusing on building long-term customer relationships to achieve sales objectives and personal sales goals.

Building Customer Relationships

This role involves developing and strengthening relationships with both existing and new customers to secure future bookings. Activities include sales calls, client entertainment, FAM trips, and participation in trade shows. The Sales Manager will also cultivate relationships within the community to expand the customer base and manage key internal and external stakeholder relationships. Accurate and timely turnover of business to Event Management is also a core responsibility.

Managing Sales Activities

• Participate in sales calls with team members to acquire new business and close deals.
• Execute and support operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.

Market Analysis and Revenue Maximization

• Identify new business opportunities to achieve personal and location revenue goals.
• Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to effectively position sales efforts.
• Secure the best opportunities for the location based on market conditions and specific needs.
• Gain an understanding of the location’s primary target customer and service expectations to offer tailored business solutions.

Customer Service Excellence

• Support the company’s service and relationship strategy, fostering customer loyalty through service excellence.
• Service customers to grow account share.
• Execute and uphold the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications and Experience

Candidates should possess 2-5 years of relevant experience. This role requires a professional who can work collaboratively and independently to achieve sales objectives and maintain high standards of customer service.