Online Store Specialist

📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Role

Gheras Alkhairat is seeking an Online Store Specialist to manage the daily operations of its digital sales platforms. This full-time position is based in Riyadh, Saudi Arabia, and is crucial for driving online sales and ensuring efficient store performance on platforms such as Salla and Zid. The role requires 0-1 years of experience.

Key Responsibilities

Manage product listings, including uploading, updating descriptions, pricing, inventory, and images across Salla and Zid platforms.
Monitor store uptime, layout performance, and user experience on both mobile and desktop interfaces.
Track and audit real-time stock levels using platform dashboards to prevent stockouts of popular items.
Reconcile inventory counts, monitor slow-moving products, and notify management of restocking needs.
Plan, set up, and execute promotional campaigns, flash sales, promo codes, and product bundles.
Monitor campaign performance and coordinate digital marketing efforts, such as abandoned cart recovery and discount banners, to enhance sales conversions.
Track daily incoming orders, coordinate with warehouse/fulfillment teams, and ensure timely dispatch.
Oversee courier and shipping integrations (*, Aramex, SPL, SMSA) to resolve delivery delays or returned orders.
Handle online customer inquiries, refund/exchange requests, and order tracking issues.
Analyze customer reviews and complaints to identify areas for improving site features and checkout flow.

Required Qualifications and Experience

0-1 years of experience in online store operations or a related field.
Proficiency in managing e-commerce platforms such as Salla and Zid.

Skills and Capabilities

Ability to manage high daily order volumes and track inventory with precision.
Effective coordination skills with marketing teams, logistics partners, suppliers, and customer support.
Strong organizational skills and attention to detail.