Parts Sales Supervisor

About Abdul Latif Jameel Motors

Abdul Latif Jameel is a diversified business with a strong presence across the Middle East, North Africa, and Turkey (MENAT region). The company has established extensive operations and the largest vehicle distribution network in Saudi Arabia, building comprehensive automotive expertise over 75 years. Abdul Latif Jameel represents leading global brands and has diversified into new sectors that contribute to the 'infrastructure of life' in the MENAT region.

The Role of Parts Sales Supervisor

The Parts Sales Supervisor is responsible for achieving parts sales targets by developing new sales channels and customers. This full-time position is based in Riyadh, Saudi Arabia, and requires 2-5 years of experience. The role involves managing the parts order cycle using the JSAP system, processing invoices, and handling discrepancy reports. A key aspect of this role is ensuring timely collection of payments and minimizing overdue accounts.

Key Responsibilities

• Open new sales deals and maintain effective communication with clients.
• Achieve established parts sales volume and targets.
• Manage the parts sales cycle using the JSAP system.
• Ensure the collection of cash and manage overdue payments.
• Collect wholesalers’ requirements and communicate them to the parts warehouse via the JSAP system.
• Invoice orders using SAP/ERP System in accordance with the ordering process.
• Issue Parts Discrepancy Reports (PDR) when reported by customers.
• Ensure and follow up on parts delivery to customers as planned.
• Coordinate with the warehouse team regarding PDRs and late deliveries.
• Monitor market feedback on parts campaigns and advise management.
• Maintain a high level of customer satisfaction.
• Monitor client payment status.

Required Qualifications and Experience

• 2-5 years of relevant experience.
• Proficiency in using systems such as JSAP and SAP/ERP for order management and invoicing.
• Demonstrated ability to manage sales cycles and achieve targets.
• Experience in managing customer relations and payment collections.

Work Environment and Authority

This position operates under close supervision, with daily to weekly oversight. The role serves as a liaison between wholesalers/brokers and Abdul Latif Jameel regarding sales requests. Authority is limited to the ordering system and process management, with decision-making confined to operational sales processes. The jobholder's actions directly impact client satisfaction by ensuring parts availability and smooth process flow, as well as maintaining strong relationships with wholesalers/brokers to support sales.

Why Join Abdul Latif Jameel Motors

Abdul Latif Jameel offers opportunities within a company that has a global footprint and over 75 years of commercial success. As a leading employer in the MENAT region and worldwide, the company fosters a culture guided by values of Respect, Innovation, a Pioneering Spirit, and Empowerment.