Patient Journey Partner

About Roche

At Roche, the culture supports personal expression, open dialogue, and genuine connections. The organization values, accepts, and respects individuals, enabling them to develop professionally. Roche aims to prevent, stop, and cure diseases, ensuring access to healthcare for current and future generations.

The Patient Journey Partner Role

Roche is redefining its role in society through the Patient Journey Partner (PJP) due to rapid healthcare shifts and evolving stakeholder needs. This full-time position, located in Riyadh, functions as an empowered local leader who collaborates directly with ecosystem stakeholders to co-create patient-centric solutions. The PJP role is functionally agnostic, eliminating traditional sales and commercial targets to focus on delivering faster, improved outcomes for patients and the broader health system.

Key Responsibilities

• Collaborate with partners to identify opportunities for transforming patient outcomes efficiently.
• Share Roche's expertise, scientific knowledge, and insights with the healthcare ecosystem.
• Serve as a trusted partner and the primary point of contact between stakeholders and Roche.
• Communicate patient and stakeholder community needs internally, prioritize resources, and drive solutions for faster outcomes.
• Partner with patient journey stakeholders to address roadblocks and unlock possibilities that deliver value for patients and the community.
• Manage Roche’s products throughout their lifecycle and support their appropriate use, including presenting their merits to Healthcare Professionals (HCPs) accurately and balancedly.
• Oversee the entire patient journey, applying a systems-thinking approach to identify shared purpose among stakeholders and leverage it for co-creating solutions within the ecosystem.
• Utilize local and network expertise and resources as needed, including collaboration with other PJPs.
• Ensure positive experiences for stakeholders when engaging with Roche employees, products, and services.

Qualifications and Experience

• University degree in Pharmacy or a relevant field. An advanced degree in Life Science and/or an MBA is advantageous.
• Demonstrated stakeholder engagement skills, including partnerships with Therapeutic Area Experts (TAEs) and organizations.
• Experience partnering with Patient Advocacy Groups (PAGs) is highly desired.
• Experience leading cross-functional teams.
• Experience in both formulating cross-functional strategies and orchestrating cross-functional teams is highly desired.
• Strong business acumen with expertise in commercialization, medical affairs, and customer experience excellence.
• Deep understanding of patient journey(s) and related treatments in defined disease area(s) to enable specialist-level engagement.
• Neuroscience experience is preferred.
• Broad understanding of Roche’s current portfolio and future pipeline to contribute to future-based solutions.
• Robust understanding of medical affairs strategies and tactics, including clinical research.