Product Manager Data & Insights

About the Role

UNIFONIC is seeking a Product Manager - Data & Insights to lead the development of customer-facing dashboards and internal reporting systems. This full-time role, based in Riyadh, involves managing the end-to-end product lifecycle for reporting capabilities, from research and data modeling to delivery and continuous improvement. The position requires 5-10 years of experience in product management, data, analytics, or reporting platforms.

Role Context

The Product Manager, Data & Insights will operate at the intersection of product management, data engineering, and analytics. This role is responsible for delivering intuitive, reliable, and scalable reporting experiences for both external users and internal stakeholders. The individual will also champion and lead data compliance initiatives across all UNIFONIC products, ensuring data is managed responsibly and securely in alignment with organizational and regulatory requirements.

Key Responsibilities

• Define and execute the roadmap for customer-facing analytics, reporting portals, and internal reporting infrastructure, aligning solutions with business goals and customer needs.
• Collect business and technical requirements from cross-functional stakeholders, including Finance, Operations, Customer Success, Product, and Engineering.
• Develop detailed feature requirements, user stories, acceptance criteria, and data contracts for reporting systems, translating business questions into defined reporting needs and KPIs.
• Partner with data engineers to co-develop data models and data marts in data warehouses (*, Snowflake, Qlik, Vertica), influencing architectural decisions around ETL/ELT processes and dimensional modeling.
• Own and enforce data governance standards, including data definitions, taxonomy, lineage, and version control.
• Define processes for data quality verification and anomaly detection in collaboration with engineering and analytics teams.
• Manage the product experience and lifecycle for reporting and BI platforms (*, Looker, Tableau, Power BI, Sigma, or Mode).
• Define self-service analytics capabilities for internal teams and create feedback loops to improve dashboard usability and relevance.
• Act as a bridge between technical and non-technical teams, translating business needs into technical requirements and presenting product updates and insights to executives.

Qualifications and Requirements

• 5+ years of experience in product management, data, analytics, or reporting platforms, with a focus on data-driven products.
• Proven experience delivering customer-facing reporting products, dashboards, and internal analytics solutions.
• Strong understanding of data privacy, governance, and compliance frameworks, including GDPR and PDPL.
• Experience working cross-functionally with data engineers, analysts, product teams, UX, and business stakeholders.
• Hands-on experience with data warehouses such as ClickHouse, Vertica, or Snowflake, and BI tools such as Metabase, Tableau, Looker, Power BI, or Sigma.
• Strong SQL skills and a solid understanding of data modeling concepts, including fact and dimension tables and star schemas.
• Familiarity with ELT pipelines, dbt, and data orchestration tools is a plus.
• Understanding of data quality, data integrity, scalability, and performance considerations in reporting solutions.
• Ability to define business KPIs and translate business and reporting needs into clear data and product requirements.
• Experience contributing to data governance, data integrity, and compliance initiatives.
• Ability to balance performance, usability, scalability, and cost when designing data and reporting solutions.
• Strong communication and stakeholder management skills, with the ability to translate complex data concepts into clear business requirements and insights.
• Proven ability to lead cross-functional discussions, align stakeholders around data strategy, and communicate reporting goals and insights effectively.

Work Environment

UNIFONIC is a dynamic startup in the CPaaS space. The Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive UNIFONIC’s solutions, working closely with other departments to meet customer needs. The company fosters a collaborative work environment where creativity and new ideas are encouraged.

Application Process

Join the UNIFONIC team to contribute to cutting-edge communication and engagement solutions. Salary for this position will be disclosed during the interview process.