نوع العقددوام كامل
طبيعة الوظيفةبالموقع
الموقعالرياض

وصف الوظيفة

About the Role

Nokia Al Saudia is seeking an experienced professional for the role of Regional Lead. This full-time position is based in Riyadh, Saudi Arabia, and requires strong leadership and management capabilities to oversee Managed Services (MS) field operations within the East & Central Regions. The successful candidate will demonstrate deep technical expertise in Nokia RAN and Transport networks, coupled with the ability to manage field teams and ensure contractual compliance.

Key Responsibilities

  • Manage and oversee Nokia RAN and Transport (Optics + IP-MPLS) network operations across the East & Central Regions.
  • Provide leadership and management for regional Managed Services (MS) activities.
  • Proactively follow up on all MS field activities, including corrective maintenance, preventive maintenance, and acceptance activities, at both regional and national levels.
  • Act as a key interface with customers, subcontractors, NOC, BO, and other internal and external stakeholders, ensuring effective communication.
  • Prepare and deliver professional presentations and reports using MS Office to internal teams and customer peers.
  • Manage regional field teams and ensure 24/7 execution of MS activities to comply with contractual SLA requirements.
  • Prepare and submit accurate weekly and monthly operational reports to both customers and internal management.
  • Report directly to the FLM Manager and serve as acting manager in their absence.
  • Monitor spare stock levels and coordinate spare part requirements with SPM coordinators and Nokia HWS.
  • Utilize MS tools such as MyWFM.

Qualifications and Experience

  • Degree in Telecom Engineering or equivalent.
  • 8–10 years of relevant experience in telecommunications, including Nokia RAN and Transport (Optics + IP-MPLS).
  • Proven management or leadership experience in Managed Network Services, preferably at a regional or higher level.
  • Locally available in Saudi Arabia, preferably in the East & Central Regions, with valid and transferable Iqama documents.

Required Skills

  • Ability to manage large field teams and ensure SLA compliance under a 24/7 operational framework.
  • Strong communication and stakeholder management skills.
  • Proficiency in MS Office tools with the ability to prepare high-quality reports and presentations.
  • Good organizational and problem-solving skills.
  • Familiarity with MS operational tools such as MyWFM is an advantage.

Work Type

This is a full-time position based in Riyadh, Saudi Arabia, requiring a commitment to 24/7 operational oversight.


متطلبات الوظيفة

  • تتطلب ٥-١٠ سنوات خبرة

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