Sales & Account Manager

About the Role

Points Information Technology is seeking a Sales & Account Manager to join our team in Riyadh, Saudi Arabia. This full-time role is central to ensuring customer success by effectively identifying and addressing the needs of both new and existing clients. The ideal candidate will facilitate strong communication channels with clients and internal teams to understand and resolve any challenges customers may encounter.

Key Responsibilities

• Collaborate cross-functionally within the company to communicate with all stakeholders involved in customer success.
• Establish and maintain strong relationships with customers to gain a deeper understanding of their needs and ensure their achievement.
• Conduct regular visits to customers to identify opportunities for growth and increased utilization of our platform.
• Manage all reporting related to the overall health and performance of customer accounts.

Candidate Qualifications

• Demonstrated previous experience in account management.
• Articulate and well-adapted to client-facing roles, with strong communication skills.
• Willingness and ability to travel as required for customer engagements.

Experience and Location

This position requires 5-10 years of relevant experience. The role is based in Riyadh, Saudi Arabia, and is a full-time commitment. Salary details will be discussed during the interview process.

Application Process

We invite qualified candidates to apply for this position. Further details regarding the application process will be provided upon initial contact.