Senior Account Manager BFS

About the Role

Cognizant is seeking a Senior Account Manager for the Banking & Financial Services (BFS) sector in Riyadh, Saudi Arabia. This full-time role focuses on expanding Cognizant's global service portfolio, including Integration, Technology, and Outsourcing services, for large accounts within the BFS sector. The position involves daily interaction with clients and Cognizant senior management, reporting to the Client Partner.

Role Context and Impact

Client Relationship Managers are central to the commercial success of Cognizant's IT and Consulting Business. They serve as the primary point of contact for assigned clients, supporting the Client Partner and acting as business owners for their accounts. This role leads day-to-day activities and manages the P&L of these accounts, collaborating with delivery teams to enhance backlog, optimize resource mix, and navigate scope changes to meet client expectations. Performance is measured by signing, revenue, and margins of the accounts.

Key Responsibilities

• Develop and manage relationships with existing clients in Saudi Arabia, identifying new opportunities and expanding current engagements.
• Penetrate accounts where Cognizant’s brand is not yet established, showcasing capabilities and delivering value propositions aligned with client needs.
• Lead the creation of high-quality proposals, ensuring collaboration of multidisciplinary teams to meet client requirements, and manage RFPs and RFIs within an international context.
• Drive the end-to-end business development process, coordinating with delivery, technical, and pre-sales teams to align solutions with client expectations.
• Develop go-to-market strategies tailored for the banking and insurance segments, aligning business objectives with market opportunities.

Qualifications and Requirements

• Over 10 years of experience in a client-facing role from IT Professional services firms or the offshore outsourcing industry, with significant penetration in the Banking sector.
• Experience managing client P&L of several million dollars, including reporting and metric assessment for the account.
• Demonstrated ability to influence and communicate effectively with business stakeholders up to the C-Suite.
• Proactive mindset and the ability to interface at all levels of an organization.
• Excellent oral and written communication skills in both Arabic and English.
• A "lead from the ground" mindset and strong team spirit.

Preferred Experience

• MS or MBA degree.
• Proven track record of contributing to new business development in Saudi Arabia.
• Ability to manage multiple tasks in a dynamic environment.
• Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems that have enterprise-wide implications.

Application Process

This role is available immediately. To apply, please submit an English version of your CV for consideration.