Senior Account Manager📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About Jisr

Jisr | جسر is Saudi Arabia’s leading HR and payroll platform, dedicated to helping organizations digitize their people operations and maintain compliance with local regulations. Our platform supports fast-growing SMBs, mid-market, and enterprise customers across the Kingdom and the wider GCC, providing HR and finance teams with essential tools for hiring, managing, and paying employees efficiently. As Jisr scales its go-to-market strategy for 2026 and beyond, the company is building a high-performing organization focused on pipeline excellence.

The Senior Account Manager Role

Jisr is seeking a Senior Account Manager to manage and expand relationships with its largest and most strategic accounts. Based in Riyadh, this full-time position focuses on deepening trust with existing stakeholders, identifying expansion opportunities, and navigating complex organizational structures to ensure account health, growth, and referenceability. This is a farming-focused role, prioritizing the growth of existing business over new customer acquisition.

Key Responsibilities

Serve as the primary point of contact and trusted advisor for a portfolio of large enterprise accounts.
Develop and execute account growth plans, identifying upsell, cross-sell, and expansion opportunities through whitespace mapping within each account.
Map and manage relationships with multiple stakeholders, including economic buyers, champions, end-users, procurement, and C-level executives.
Monitor product usage and adoption, utilizing SaaS metrics such as NRR, churn, and seat/usage expansion to proactively manage account health.
Address and resolve customer issues by collaborating cross-functionally with internal teams (Customer Success, Product, Support, Finance), escalating when necessary without compromising relationships.
Lead negotiations for renewals, expansions, and commercial terms for large, complex accounts.
Represent the customer's voice internally and advocate for company decisions externally as required.
Maintain accurate account plans and pipeline records within the CRM system.

Required Qualifications

Saudi National.
5-8 years of experience in B2B sales or account management.
Demonstrated experience in SaaS / software solution sales.
Proven track record of growing existing accounts (farming) rather than solely closing new business.
Experience navigating multi-stakeholder enterprise accounts, both internally and externally.