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نوع العقددوام كامل
طبيعة الوظيفةبالموقع
الموقعالرياض

وصف الوظيفة

About the Role

Bupa Arabia is seeking a Senior Associate SME Broker Management to join their team in Riyadh, Saudi Arabia. This full-time role is centered on selling and promoting insurance products and services through broker agents. The Senior Associate will be responsible for building strong relationships with brokers, managing sales processes, providing essential product knowledge, and ensuring that sales targets are consistently met. This position requires close collaboration with brokers to expand market reach, increase sales volumes, and enhance client satisfaction.

Broker Relationship Management

  • Develop and maintain strong relationships with insurance brokers, agents, and other intermediaries.
  • Act as the primary point of contact for brokers, providing support, answering queries, and resolving issues promptly.
  • Educate brokers thoroughly on the company’s products, features, and benefits to enable effective sales to clients.

Sales and Market Development

  • Drive sales by identifying and pursuing new broker partnerships and expanding existing relationships.
  • Meet or exceed established sales targets by promoting insurance products and services through the broker network.
  • Assist brokers in closing sales by providing them with necessary resources, tools, and support.
  • Work with brokers to identify potential customers and develop strategies to increase market penetration.
  • Generate and qualify leads for brokers to pursue and close, and monitor their performance against sales goals.

Product Expertise and Training

  • Provide ongoing training to brokers on product offerings, current industry trends, and effective sales techniques.
  • Ensure brokers are equipped with accurate and up-to-date information regarding policies, pricing, and eligibility requirements.
  • Offer guidance on sales strategies and best practices to optimize broker performance and efficiency.

Operational Compliance and Customer Service

  • Ensure proper documentation of all transactions and maintain up-to-date records within the CRM system.
  • Monitor and report on broker performance and sales results, providing insights for continuous improvements.
  • Adhere to company policies, industry regulations, and ethical standards in all sales activities.
  • Ensure all sales practices comply with legal requirements and company guidelines, maintaining integrity in all dealings.
  • Collaborate with brokers to ensure high levels of customer satisfaction and retention.
  • Provide support to resolve any issues or complaints from brokers or clients to maintain positive relationships.
  • Follow up with brokers after sales to ensure smooth onboarding and address any post-sale concerns.

Qualifications and Experience

Candidates for the Senior Associate SME Broker Management role should possess 0-1 years of relevant experience in a related field.


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