Senior Technical Writer📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Role

TawanTech is seeking a Senior Technical Writer to join its team in Riyadh. This full-time position requires 5-10 years of experience and involves close collaboration with various teams to document software requirements and ensure comprehensive handover documentation for systems post go-live.

Key Responsibilities

Collaborate with Delivery, Development, and Application Support teams to gather detailed functional and non-functional requirements.
Author and maintain Software Requirements Specification (SRS) documents for systems being handed over post go-live.
Develop standardized handover documentation templates and checklists.
Ensure that all handover deliverables include architecture overviews, configurations, support scenarios, workflows, and known issues.
Translate technical specifications, user stories, and configurations into clear, structured documentation.
Conduct interviews with Subject Matter Experts (SMEs) and stakeholders to gather undocumented knowledge relevant to support.
Review existing documentation and align it with Quality Management System (QMS) and IT Service Management (ITSM) standards.
Ensure documentation adheres to audit, compliance, and traceability requirements.
Support periodic reviews and updates of documentation to reflect system changes or new releases.

Qualifications and Experience

Bachelor’s degree in Computer Science, Information Systems, Technical Communication, or a related field.
Minimum of 5 years of experience as a Technical Writer in IT, software, or enterprise environments.
Proven experience developing Software Requirements Specification (SRS) or technical handover documents.
Background in working within Agile, DevOps, or Waterfall delivery models.

Technical and Leadership Skills

Proficiency in Microsoft Word, Confluence, JIRA, or other documentation management systems.
Familiarity with SRS, Business Requirements Document (BRD), and technical design documentation standards.
Experience with diagramming tools such as Visio, Lucidchart, or *****
Understanding of APIs, software architecture, and infrastructure basics.
Ability to take ownership of the handover documentation lifecycle.
Capability to collaborate across departments to enforce standards and drive process improvement.
Aptitude to mentor project teams on documentation expectations and SRS structure.

Preferred Certifications and Key Competencies

Certified Technical Writer (*, CPTC by STC) is preferred.
ITIL Foundation certification for understanding support environments is a plus.
ISO 9001 Awareness or CMMI knowledge is advantageous.
Demonstrated detail-orientation with a high degree of accuracy.
Strong communication and stakeholder management skills.
Analytical mindset with the ability to connect business needs to technical solutions.
Proactive and self-driven with a commitment to quality.