Spa Receptionist (Saudi Only)

About the Role

St. Regis is seeking a Spa Receptionist to join their team in Riyadh. This full-time position is open to Saudi nationals only and requires 0-1 years of experience. The Spa Receptionist will be responsible for managing information, handling guest inquiries, and supporting general office operations within the spa environment.

Key Responsibilities

• Enter and retrieve information from computer databases to update records, files, and reservations.
• Answer guest inquiries and transmit information or documents using various office equipment.
• Operate standard office equipment, including computers, mail, and facsimile machines.
• Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
• Handle incoming and outgoing mail, including date stamping and distribution.
• Create and maintain computer- and paper-based filing and organization systems for records, reports, and documents.
• Compile, copy, sort, and file records of office activities and business transactions.
• Enter and locate work-related information using computers and/or point of sale systems.

Guest Services and Professional Conduct

• Follow all company policies and procedures, ensuring a clean and professional appearance.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities and thank guests with genuine appreciation.
• Communicate clearly and professionally with guests and colleagues.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.

Team Collaboration and Physical Requirements

• Develop and maintain positive working relationships with colleagues and support the team in achieving common goals.
• Listen and respond appropriately to the concerns of other employees.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

About St. Regis

St. Regis Hotels & Resorts delivers exquisite experiences at over 50 luxury hotels and resorts globally. The brand is known for its bespoke and anticipatory service, including signature Butler Service, provided by a team that combines classic sophistication with modern sensibility. St. Regis is part of the Marriott International portfolio of brands.

Commitment to Diversity

Marriott International is an equal opportunity employer, committed to fostering an environment where the unique backgrounds, cultures, talents, and experiences of all associates are valued and celebrated. The company is dedicated to non-discrimination on any protected basis, including disability and veteran status.