Spa Receptionist (Saudi Only)

📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Role

St. Regis Hotels & Resorts is seeking a Spa Receptionist to join their team in Riyadh, Saudi Arabia. This is a full-time position that involves managing guest inquiries and maintaining records within the spa environment. The role requires efficient handling of information and professional communication.

Key Responsibilities

Enter and retrieve information from computer databases to update records, files, and reservations.
Transmit information or documents via computer, mail, or facsimile machine.
Operate standard office equipment, including computers and point of sale systems.
Prepare letters, memos, and other documents using various software applications.
Handle incoming and outgoing mail, including date stamping and distribution.
Create and maintain computer- and paper-based filing and organization systems.
Compile, copy, sort, and file records of office activities and business transactions.

Guest Services and Professional Conduct

Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs, including assisting individuals with disabilities.
Thank guests with genuine appreciation and maintain confidentiality of proprietary information.
Speak with others using clear and professional language.
Answer telephones using appropriate etiquette.
Prepare and review written documents accurately and completely.

Team Collaboration and Compliance

Follow all company policies and procedures.
Ensure uniform and personal appearance are clean and professional.
Develop and maintain positive working relationships with colleagues.
Support the team to reach common goals and respond appropriately to concerns of other employees.
Perform other reasonable job duties as requested by Supervisors.