Training Manager

About the Role

Hilton is seeking a Training Manager to join its team in Riyadh, Riyadh. This full-time role involves developing and overseeing training initiatives for hotel team members, contributing to the delivery of guest experiences.

Key Responsibilities

• Design, plan, and deliver hotel training programs in alignment with corporate goals and industry standards. These programs include topics such as harassment-free workplace, diversity, new team member orientation, leadership, and service.
• Conduct meetings with department managers, trainers, and team members to review performance trends, develop action plans, and recognize achievements.
• Assess existing training initiatives, identify opportunities for enhancement, and recommend solutions to address specific department needs.
• Track, maintain, and audit individual team member training records using designated systems and tools.
• Manage and monitor department-specific training programs, including alcohol awareness, food safety, job skills checklists, and educational assistance.
• Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.

Required Experience

• Candidates should possess 5-10 years of relevant experience.

About Hilton

Hilton is a global leader in hospitality, recognized for its workplace culture. The company focuses on providing experiences for guests and fostering a supportive environment for its team members. Hilton has been acknowledged on the World’s Best Workplaces list by Great Place to Work and Fortune.

Work Environment

This is a full-time position based in Riyadh, Riyadh. Hilton supports career development for its team members.