Used Cars Refurbishment Manager

About Syarah

Syarah aims to transform the car buying experience in Saudi Arabia and the Middle East by offering an end-to-end digital platform. The company manages various aspects of vehicle operations, including sourcing, inspection, photography, merchandising, reconditioning, financing, insurance, and shipping, to provide a transparent and efficient process for customers.

Used Cars Refurbishment Manager Role

Syarah is seeking an experienced and organized Used Cars Refurbishment Manager to lead the vehicle reconditioning department. This full-time position is based in Riyadh, Riyadh, Saudi Arabia. The manager will oversee the entire lifecycle of pre-owned vehicles from acquisition to sales readiness, focusing on mechanical repairs, bodywork, and detailing. The role requires balancing quick turnaround times, quality standards, and budget constraints.

Key Responsibilities

• Streamline the reconditioning process to meet target turnaround times, aiming for vehicles to be frontline ready within 3-5 days.
• Coordinate workflow among mechanical, body shop, and detailing teams.
• Manage sublet repairs and maintain relationships with external vendors for specialized work.
• Implement multi-point inspection and quality control processes.
• Ensure all refurbished vehicles comply with state safety regulations and dealership brand standards.
• Conduct final test drives and cosmetic sign-offs before releasing vehicles to inventory.
• Manage the monthly refurbishment budget and track cost-per-vehicle metrics.
• Review and approve repair estimates, parts orders, and vendor invoices.
• Monitor shop supply inventory and order parts efficiently to minimize vehicle downtime.
• Recruit, train, schedule, and supervise technicians, detailers, and support staff.
• Set performance goals and conduct regular evaluations.
• Enforce safety regulations, environmental guidelines, and shop safety policies.

Required Qualifications and Experience

• 2-5 years of experience in a relevant role.
• Proven experience in managing vehicle reconditioning operations.
• Strong organizational and leadership skills.
• Ability to manage budgets and control costs.
• Knowledge of vehicle safety regulations and quality standards.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a dynamic environment focused on transforming the automotive retail sector.