Guest Arrival Expert

About the Role

Marriott International is seeking a Guest Arrival Expert for a full-time position in Jeddah. This role is crucial for creating a positive and memorable first impression for guests upon arrival and ensuring a smooth departure experience. The Guest Arrival Expert is empowered to deliver a range of services that guide guests throughout their stay, contributing to an overall exceptional experience.

Key Responsibilities

• Process operational needs efficiently.
• Address guest requests promptly and effectively.
• Complete necessary reports accurately.
• Share highlights and information about the local area with guests.
• Maintain a safe workplace and adhere to company policies and procedures.
• Ensure confidentiality and protect company assets.
• Uphold quality standards and maintain a professional appearance and communication style.

Physical Requirements

• Ability to stand, sit, or walk for extended periods.
• Capability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Capability to move, lift, carry, push, pull, and place objects weighing more than 75 pounds with assistance.

Qualifications and Experience

• 0-1 year of relevant experience is required.

About the Team

The Ritz-Carlton, part of the Marriott International portfolio, is known for creating exceptional guest experiences across its properties worldwide. The team is dedicated to delivering the "Gold Standards" of The Ritz-Carlton, which serve as the foundation for luxury service. Associates are encouraged to be creative, thoughtful, and compassionate, contributing to a culture that values diverse backgrounds and experiences. This role involves learning and exemplifying the Gold Standards, including the Employee Promise, Credo, and Service Values.

Commitment to Diversity

Marriott International is an equal opportunity employer committed to welcoming all individuals and providing access to opportunity. The company fosters an environment where the unique backgrounds, cultures, talents, and experiences of its associates are valued and celebrated. Marriott International is committed to non-discrimination on any protected basis, including disability, veteran status, or other bases protected by applicable law.