Income Controller

About the Role

Accor is seeking a detail-oriented and analytical Income Controller to join its Finance team in Jeddah, Saudi Arabia. This full-time role is critical for ensuring the accuracy and integrity of revenue reporting and financial controls. The Income Controller will be responsible for reviewing, verifying, and reconciling daily revenue across multiple systems and departments, contributing to the strengthening of financial processes and supporting organizational growth.

Key Responsibilities

• Review and verify daily revenue reports from all operational departments and outlets, ensuring accuracy, completeness, and compliance with established financial procedures.
• Reconcile daily revenue figures across the Property Management System (PMS), Point of Sale (POS) systems, and financial reporting platforms to identify and resolve discrepancies.
• Verify room revenue, food and beverage revenue, outlet sales, and other operational income streams against supporting documentation and system records.
• Analyze daily transactions, discounts, complimentary items, voids, refunds, allowances, and rebates to ensure proper authorization and accurate recording in accordance with company policies.
• Investigate revenue irregularities and discrepancies, coordinating with relevant departments for timely resolution.
• Verify the accuracy of payment transactions and reconcile cash, credit card, and alternative payment methods against daily revenue reports.
• Review cashier reports, cash deposits, and outlet closing procedures to ensure adherence to internal controls and financial safeguards.
• Monitor revenue posting procedures to ensure all income is recorded in the correct accounts and accounting periods.
• Prepare comprehensive daily, weekly, and monthly revenue reconciliation reports, highlighting significant variances and trends to Finance management.
• Maintain organized documentation of revenue-related records, reports, and supporting materials for audit readiness and compliance.
• Collaborate with Front Office, Food & Beverage, Reservations, and other operational teams to ensure transparent and accurate revenue reporting.
• Support month-end and year-end closing activities by verifying revenue accruals, reconciliations, and relevant financial records.
• Identify control weaknesses and inefficiencies in revenue procedures, recommending improvements to minimize revenue leakage and strengthen internal controls.
• Ensure full compliance with company policies, financial procedures, audit requirements, and applicable regulations.

Qualifications and Experience

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 2-3 years of professional experience in income audit, revenue control, income control, or a similar financial role, preferably within a hospitality, retail, or corporate environment.
• Comprehensive knowledge of revenue streams, daily revenue reconciliation procedures, cashiering operations, and internal financial controls.
• Proficiency with hotel management systems (PMS), Point of Sale (POS) systems, and financial reporting software.
• Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and financial data analysis.
• Strong understanding of accounting principles, GAAP/IFRS standards, and audit procedures.

Required Skills

• Excellent numerical, analytical, and problem-solving skills with the ability to identify patterns and discrepancies.
• Exceptional attention to detail, accuracy, and integrity when handling sensitive financial information.
• Demonstrated ability to collaborate effectively with cross-functional teams in a transparent and inclusive manner.
• Proven capability to manage multiple priorities, meet tight deadlines, and work efficiently in a fast-paced environment.
• Experience preparing and presenting financial reports to management.
• Knowledge of internal controls, risk management, and compliance requirements.
• Ability to work independently while remaining a supportive team member.
• Strong organizational and time management skills.

Work Environment

This is a full-time position based in Jeddah, Saudi Arabia, within a collaborative Finance team environment.