IRD Waiter (Saudi National)

About Raffles Hotels & Resorts

Raffles Hotels & Resorts is part of the Accor network, a group comprising over 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations. The organization focuses on responsible hospitality and fostering a positive environment for guests, colleagues, and the planet.

The Role: IRD Waiter (Saudi National)

Raffles Hotels & Resorts is seeking a professional and customer-focused In Room Dining (IRD) Waiter to join the hospitality team in Jeddah, Makkah, Saudi Arabia. This full-time role involves delivering dining experiences to guests by providing attentive service, ensuring food quality, and maintaining high standards of professionalism. The IRD Waiter will represent the organization during guest dining moments, requiring both efficiency and a focus on guest satisfaction. This position is open to Saudi Nationals and requires 0-1 years of experience.

Key Responsibilities

• Take accurate food and beverage orders from guests in their rooms, providing knowledgeable recommendations.
• Deliver meals and beverages promptly, maintaining proper presentation and temperature standards.
• Set up and arrange dining areas in guest rooms according to established protocols and guest preferences.
• Respond to guest requests and special dietary requirements with professionalism and flexibility.
• Ensure compliance with food safety, hygiene, and sanitation standards at all times.
• Process payments and handle billing inquiries with accuracy and discretion.
• Maintain clear communication with kitchen and housekeeping staff to coordinate seamless service.
• Monitor guest satisfaction throughout the dining experience and address concerns immediately.
• Keep dining areas clean and organized, removing dishes and clearing tables promptly.
• Follow all company policies and procedures while representing the organization with integrity.

Qualifications and Requirements

• Saudi National.
• 0-1 years of experience in a similar hospitality role.
• Demonstrated professionalism and customer focus.
• Ability to provide attentive service and ensure food quality.
• Understanding of food safety, hygiene, and sanitation standards.
• Strong communication skills for coordinating with kitchen and housekeeping staff.

Work Environment

The team operates within a hotel environment in Jeddah, Saudi Arabia. The culture emphasizes development and advancement opportunities within the Accor network. The organization is committed to diversity and inclusion, aiming to attract, recruit, and promote diverse talent.