رئيس طهاه (هيد شيف)📣 إعلان

Join SPIMACO as a Packaging Assembly Supervisor!
In this role, you will oversee operational processes ensuring smooth execution and optimization of workflows while maintaining high standards in technical operations.

Key Responsibilities:

• Supervise packaging assembly operations, ensuring timely and accurate dispensing of various packaging requirements.
• Enter and verify packaging transactions in the system to maintain accurate inventory records.
• Check production schedules and packaging orders for proper planning and allocation of work.
• Issue dispensed packaging materials timely to eliminate production downtimes.
• Request packaging components to ensure stock availability.
• Conduct periodic inventory checks and reconcile losses to minimize discrepancies.
• Guide and train staff to enhance performance.
• Update related documents, including SOPs and efficiency reports.
• Perform other tasks as assigned.

Strategic Responsibilities:

• Ensure efficiency in operational processes.
• Lead teams in executing operational tasks.
• Implement improvements for operational efficiency.
• Monitor and suggest enhancements based on performance metrics.

Functional Responsibilities:

• Ensure compliance with safety and operational standards.
• Coordinate team tasks for efficiency.
• Maintain equipment and support preventive maintenance.
• Contribute to quality control and documentation compliance.
• Manage inventory and facilitate organization of facilities.

Qualifications:

• Minimum 5 years of supervisory experience.
• Bachelor’s degree in a relevant field.
• Proficient in English; Arabic is preferred.

Join Our Team as a Customer Services Manager!
At International Water Distribution Co. (Tawzea), we are committed to providing outstanding customer service to our clients. We are seeking a dedicated and experienced Customer Services Manager to enhance customer satisfaction and manage our customer service team effectively.

Key Responsibilities:

• Assist with budget preparation for the Customer Service department and manage the assigned budget for the Business Director.
• Draft, implement, and execute policies and procedures for a quality customer service experience.
• Monitor performance metrics for customer service representatives and supervisors, preparing monthly performance reports.
• Analyze trends in customer complaints and inquiries and summarize findings in monthly reports.
• Oversee training and performance evaluations for current and new team members.
• Identify opportunities to improve customer service procedures and make recommendations to the line manager.
• Manage the daily workflow of the customer service team.

Requirements:

• Minimum of 10 years' experience, including 5 years in a management or supervisory role within the water sector.
• Extensive knowledge of customer service procedures and principles.
• Excellent leadership and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Outstanding written and verbal communication skills.
• Fluency in English, both written and spoken.
• Proficiency in Microsoft Office and customer service software.