Director of Talent Development

About the Role

Rosewood Hotel Group is seeking a Director of Talent Development to join their team in Saudi Arabia. This full-time role involves leading the strategic direction of learning and development across the resort, fostering a culture of continuous learning, leadership growth, operational excellence, and service mastery. The Director will be instrumental in strengthening organizational capability, elevating service standards, and supporting long-term talent success through impactful development initiatives, performance frameworks, and succession planning.

Team and Context

As part of the Talent & Culture team at Rosewood Red Sea, the Director of Talent Development will report to the Cluster Director of Talent & Culture. This position plays a key leadership role in shaping the resort’s learning, development, and performance culture. The role involves close collaboration with operational leaders, department heads, and corporate partners to ensure associates are equipped to deliver luxury hospitality experiences aligned with Rosewood values and service standards.

Key Responsibilities

• Develop and deliver a comprehensive talent development strategy aligned with Rosewood brand standards and operational objectives.
• Lead the implementation and sustainability of Forbes Five-Star service standards training across all departments, ensuring measurable and consistent execution.
• Design and drive learning initiatives including onboarding, brand immersion, leadership development, compliance training, and technical skills programs.
• Partner with operational leaders to embed service excellence behaviors into daily practices, service rituals, and performance expectations.
• Champion performance management, coaching, and development planning to support individual growth and organizational success.
• Monitor and evaluate learning effectiveness through key performance indicators, service assessments, guest feedback, and engagement metrics.
• Drive succession planning and talent review processes while promoting a culture of continuous improvement, accountability, and excellence.
• Lead, mentor, and develop the Talent Development team, while overseeing learning resources, budgets, systems, and development facilities.

Qualifications and Requirements

• Over 10 years of substantial experience in talent development, learning and development, or talent and culture leadership within luxury hospitality.
• Proven expertise in implementing and sustaining Forbes Five-Star service standards and luxury service excellence programs.
• Strong track record of leading learning functions and influencing leaders across complex hospitality operations.
• Highly skilled in leadership development, performance coaching, facilitation, and stakeholder partnership.
• Experience designing and implementing large-scale learning initiatives, capability frameworks, and talent development strategies.
• Ability to analyze development needs, measure program effectiveness, and translate insights into action.
• Strong communication, presentation, and relationship-building skills, with the ability to inspire and engage diverse audiences.
• A degree in Human Resources, Hospitality, Business Administration, Education, or a related field. Professional training or coaching certifications are considered advantageous.

Benefits

Rosewood Hotel Group offers a benefits package that includes medical coverage, complimentary room nights, learning and development opportunities, and global career opportunities. Associates are also entitled to benefits and leave provisions in accordance with applicable Saudi Arabian labor laws and company policies.

Commitment to Associates

Rosewood Hotel Group fosters a community that encourages associates to be themselves and values their contributions. The company is committed to building and nurturing genuine, long-lasting relationships, supported by its Diversity, Equity, and Inclusion (DEI) strategy.