Tamayyaz Front Desk Agent Saudis Only

About Tamayyaz and Accor

Tamayyaz is a Nationalization Development Program designed to equip Saudi talents with the necessary skills and knowledge for various professions within the hospitality sector. This is achieved through a structured combination of classroom learning and on-the-job training over a defined period. Accor is committed to attracting, recruiting, and promoting diverse talent as an inclusive company.

Role Summary: Front Desk Agent

The Front Desk Agent plays a key role in guest experience, managing interactions from arrival to departure. This full-time position focuses on ensuring guests have a memorable stay by providing attentive service and managing front desk operations efficiently. This role is open to Saudi nationals only, with 0-1 year of experience required.

Key Responsibilities

• Greet guests upon arrival and manage the check-in process.
• Address guest requests and inquiries promptly and professionally.
• Process guest accounts and handle payments accurately.
• Provide personalized service to enhance the guest experience.
• Promote hotel facilities and identify opportunities to upsell services to guests.

Candidate Requirements

• Saudi national.
• 0-1 year of experience in a relevant field.
• Ability to provide exceptional customer service.
• Strong communication and interpersonal skills.

Commitment to Diversity and Inclusion

Accor is dedicated to fostering an inclusive environment. The company's ambition is to attract, recruit, and promote diverse talent, reflecting a commitment to equality and opportunity within the workplace.