Accounts Receivable

About Accor

Accor is a global hospitality group comprising over 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations. The company is committed to responsible hospitality, fostering a positive and memorable impact for customers, colleagues, and the planet. Accor provides opportunities for professional development and advancement within its network.

Role Overview: Accounts Receivable

The Accounts Receivable role is a full-time position responsible for the comprehensive management of incoming payments and customer accounts. This position is critical for maintaining accurate financial records, ensuring timely collection of outstanding invoices, and supporting healthy cash flow for the organization.

Key Responsibilities

• Issue and process customer invoices accurately and on time.
• Record and post incoming payments to customer accounts.
• Monitor outstanding balances and ensure timely collections.
• Follow up on overdue accounts through calls and emails.
• Maintain accurate and up-to-date customer account records.
• Reconcile customer accounts and resolve billing discrepancies.
• Prepare accounts receivable aging reports.
• Support cash flow management by tracking receivables.
• Coordinate with sales and customer service teams regarding billing issues.
• Ensure compliance with company credit and billing policies.
• Investigate and resolve payment discrepancies and disputes.
• Assist in month-end closing and financial reporting processes.
• Maintain proper documentation for all transactions and invoices.
• Process credit notes, refunds, and adjustments when required.
• Communicate with clients to ensure clarity of billing and payment terms.
• Support audits by providing necessary receivables documentation.
• Maintain confidentiality and accuracy in financial records.

Qualifications and Experience

• 1-3 years of experience in an Accounts Receivable or similar financial role.
• Demonstrated ability to manage incoming payments and maintain accurate customer accounts.
• Proficiency in tracking payments, reconciling accounts, and following up on overdue balances.
• Experience in resolving billing discrepancies and coordinating with clients and internal departments.

Work Environment

This is a full-time position within a dynamic hotel environment that is part of the Accor network. The role requires collaboration with various internal departments and external clients to ensure efficient receivables management.