Career Opportunities: Spa and Wellness Manager📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	السعودية

وصف الوظيفة

About the Role

The Spa and Wellness Manager at Shangri-La Hotel is responsible for the strategic, operational, and financial performance of the spa division. This full-time leadership role focuses on developing and delivering a luxury wellness experience that aligns with Shangri-La’s brand standards, ensuring high guest satisfaction and strong commercial results.

Key Responsibilities

Manage daily spa operations, focusing on quality, efficiency, and safety.
Achieve spa revenue, profitability, and budget targets.
Develop strategies to increase treatment revenue, memberships, wellness programs, and retail sales.
Identify new business opportunities and market trends to strengthen the spa’s market position.
Ensure personalized, luxury service for every guest throughout their spa journey.
Maintain consistently high guest satisfaction scores and service standards.
Implement improvements based on guest feedback and market expectations.
Ensure compliance with Shangri-La standards, local regulations, hygiene, and wellness protocols.
Optimize resources, facilities, inventory, and operational procedures.
Recruit, train, coach, and retain talented spa professionals.
Create a culture of service excellence, accountability, and continuous learning.
Develop leadership capabilities within the spa team.
Represent the spa professionally within the luxury hospitality and wellness community.

Qualifications and Experience

Bachelor’s degree or equivalent qualification in Spa Management, Hospitality Management, Wellness, Business Administration, or a related field is preferred.
Minimum of 7–10 years of experience in luxury spa management, with proven experience in a senior leadership role.
Strong understanding of spa operations, wellness trends, treatment development, and retail management.

Required Skills

Excellent leadership, communication, and interpersonal skills.
Ability to work extended duty hours as required.

Work Environment and Benefits

Shangri-La Hotel offers a workplace that supports self-realization and personal growth. The company provides structured learning and development pathways for professional and leadership skill advancement. Benefits include competitive compensation, recognition programs, and colleague stay/travel perks. Teams promote inclusion, respect diversity, and foster a secure environment for all employees.