Enterprise Account Manager

About Trellix

Trellix is a global cybersecurity company focused on redefining the future of digital protection. The company provides a comprehensive, open, and native cybersecurity platform designed to help organizations manage advanced threats and enhance operational resilience. Trellix collaborates with an extensive partner ecosystem to drive technology innovation through artificial intelligence, automation, and analytics, serving over 50,000 business and government customers with responsibly architected security solutions.

The Role of Enterprise Account Manager

Trellix is seeking an Enterprise Account Manager for Saudi Arabia. This full-time role is responsible for driving incremental demand creation and sales of Trellix's complex suite of security products, solutions, and services within the region. The position requires in-depth knowledge of Trellix products, an understanding of the industry and competitors, and the ability to generate value through timely and accurate application of this knowledge. The Enterprise Account Manager will develop sales by proactively assessing customer needs, identifying growth opportunities, and creating tailored proposals. Key aspects of this role include account planning, customer engagement, revenue focus, contract negotiation, cross-functional stakeholder management, and effective management of customer expectations.

Key Responsibilities

• Identify potential customers, initiate sales relationships, prepare and present solutions, and finalize the sales process.
• Leverage internal technical resources to meet customer solution requirements.
• Analyze customer environments to understand needs and collaborate with technical resources to provide expertise.
• Work closely with customers to drive Proof of Concepts (POCs) and upsell/cross-sell Trellix Security products and solutions.
• Generate demand with resellers and end-user customers, growing mindshare, product awareness, and business relationships.
• Develop relationships internally with various stakeholders.
• Engage and present at multiple levels within an account, including board level.
• Develop account and opportunity plans to enhance account strategy.
• Maintain high levels of customer satisfaction.
• Develop strategic agreements with channel and service partners.

Qualifications and Experience

• 5-10 years of experience in a relevant field.
• Demonstrated decision-making and negotiating authority within defined guidelines.
• Understanding of security challenges and the ability to ensure customer comprehension.
• Strong business acumen and ability to build C-level relationships to interpret and execute opportunities within complex organizations.
• Experience engaging presales technical and professional services organizations early in the sales cycle.
• Experience working with channel partners and System Integrators.
• Possess maturity, confidence, patience, perseverance, strong interpersonal skills, and commercial awareness.