Food & Beverage Service Expert

About the Role

The Ritz-Carlton is seeking a Food & Beverage Service Expert to join its team. This full-time role focuses on delivering exceptional guest experiences beyond standard food service, ensuring memorable interactions for guests. The position involves upholding the "Gold Standards" of The Ritz-Carlton, which guide daily operations and define the brand's luxury hospitality reputation.

Company Culture and Values

The Ritz-Carlton, a brand within Marriott International, is committed to creating exceptional experiences for guests worldwide. The company values a culture where associates are empowered to be creative, thoughtful, and compassionate. It emphasizes non-discrimination and fosters an environment where diverse backgrounds are celebrated, recognizing that the unique blend of culture, talent, and experiences of its associates is a significant strength.

Key Duties

• Setting tables according to established standards.
• Communicating effectively with kitchen staff to ensure smooth service.
• Interacting with and serving guests in a professional manner.
• Cleaning work areas and supplies to maintain hygiene and presentation standards.

Responsibilities

• Maintaining a safe workplace environment.
• Adhering to all company policies and procedures.
• Upholding quality standards in all aspects of service.
• Ensuring professional uniform, personal appearance, and communication.
• Managing menu information, including reading and visual verification.
• Performing physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds without assistance, and up to 50 pounds with assistance. This includes reaching overhead and below the knees, bending, twisting, pulling, and stooping.
• Performing other reasonable job duties as requested by management.

Qualifications and Requirements

• High school diploma or * equivalent.
• Less than one year of related work experience.
• No supervisory experience is required for this role.
• No specific license or certification is required.

Career Development

Joining The Ritz-Carlton means becoming part of Marriott International's portfolio of brands. This offers opportunities for professional growth and the chance to contribute to a global team while developing skills and exemplifying the company's Gold Standards, including the Employee Promise, Credo, and Service Values.