Kids Club/Youth Club Assistant Manager (Recreation AM)📣 إعلان

About Faena The Red Sea

Faena The Red Sea is expanding its operations into the Kingdom of Saudi Arabia. This expansion represents a new chapter focused on creating a world of beauty, wonder, and connection within the hospitality sector. The company seeks individuals who are driven by creativity and excellence to contribute to this vision.

Role Overview

The Kids Club/Youth Club Assistant Manager (Recreation AM) supports the management and daily operations of the hotel’s Kids Club, Youth Club, and various recreational activities. This full-time role, based in Saudi Arabia, focuses on ensuring engaging, safe, and memorable experiences for children, teenagers, and families. The Assistant Manager assists in leading the Recreation team, developing activity programs, and maintaining safety standards in line with luxury hospitality expectations. Candidates should have 5-10 years of relevant experience.

Key Responsibilities

• Assist in managing the daily operations of the Kids Club, Youth Club, and assigned recreation facilities.
• Supervise, guide, and support Kids Club, Youth Club, and Recreation team members.
• Plan, coordinate, and implement recreational, educational, creative, cultural, and entertainment programs for various age groups.
• Ensure activities are age-appropriate, inclusive, safe, and delivered according to established standards.
• Create personalized experiences for children, teenagers, and families.
• Monitor the supervision of children and teenagers, ensuring safeguarding and safety procedures are followed.
• Ensure proper adherence to registration, sign-in, sign-out, and authorized collection procedures.
• Maintain appropriate team-to-child supervision levels during all activities.
• Conduct regular inspections of Kids Club, Youth Club, recreation areas, equipment, and activity spaces.
• Ensure all facilities and equipment are clean, safe, organized, and well-maintained.
• Identify and report safety hazards, damaged equipment, maintenance requirements, or operational concerns.
• Assist in preparing weekly and seasonal recreation calendars and special activity programs.
• Support the organization of family activities, themed events, and special recreational experiences.
• Engage professionally with parents and guardians, providing clear information on activities and safety.
• Handle guest requests, feedback, and concerns professionally, escalating issues when necessary.
• Assist with team scheduling, task allocation, training, coaching, and performance monitoring.
• Conduct team briefings to ensure effective communication of operational information and guest requirements.
• Monitor recreational supplies, equipment, games, and materials, coordinating replenishment as needed.
• Maintain accurate records, attendance information, incident reports, and operational documentation.
• Ensure compliance with hotel policies, child safeguarding requirements, health and safety procedures, and applicable regulations.
• Coordinate with other departments to support seamless family experiences.
• Support Recreation management with departmental planning, reporting, budgeting, and operational requirements.
• Perform other duties as assigned by Recreation management.

Required Skills and Qualifications

• Strong leadership and team supervision skills.
• Excellent guest service and interpersonal skills.
• Strong understanding of child safety and safeguarding practices.
• Creative activity planning and programming skills.
• Ability to engage effectively with children, teenagers, and families.
• Strong communication and relationship-building skills.
• Good organizational and planning abilities.
• Problem-solving and decision-making skills.
• Strong attention to safety and detail.
• Ability to handle guest feedback and operational situations professionally.
• Good time management and prioritization abilities.
• Teamwork and cross-departmental coordination skills.
• Positive, energetic, and professional approach.
• Ability to work effectively in a fast-paced luxury hospitality environment.

Work Environment

This is a full-time position within the hospitality sector, located in Saudi Arabia. The role requires working within a luxury hotel setting, collaborating with various departments to ensure a cohesive and high-quality experience for guests.