L&D Coordinator

About The Ritz-Carlton

The Ritz-Carlton, part of Marriott International, operates over 100 award-winning properties globally. The company is known for delivering luxury service and creating memorable experiences for guests. The Ritz-Carlton emphasizes its "Gold Standards," which guide its culture and operations, focusing on empowering associates to be creative, thoughtful, and compassionate.

Role Summary

The L&D Coordinator will assist and support management and the leadership team in handling and resolving Human Resources issues. This full-time role involves coordinating various HR processes, maintaining records, and ensuring compliance with company policies and legal standards. The coordinator will also support the orientation of new employees and contribute to the overall efficiency of HR operations.

Key Responsibilities

• Assist management and the leadership team with Human Resources issues.
• Support employees with internal and external transfer requests and procedures.
• Monitor and assist managers/supervisors with hiring processes.
• Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification.
• Maintain logs for applicant flow, drug screens, orientation, and transfer requests.
• Create and maintain new hire and personnel files, entering them into Human Resources Information Systems.
• Assist with the orientation of new employees.
• Monitor all hiring and recruitment processes for compliance with local, state, federal laws, and company policies.
• Ensure accurate maintenance of all employee records and files (*, interview documents, I-9's).
• Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary.
• Inform Human Resources management of issues related to employee relations within the division or property.
• Create and maintain filing systems and generate Human Resources data reports as needed.
• Answer phone calls, record messages, and create office correspondence.
• Serve as a Human Resources subject matter expert and participate on project teams.
• Train new hires on Human Resources processes, programs, policies, and information systems.

Qualifications and Requirements

• 0-1 year of experience in a related field.
• Ability to follow all company policies and procedures.
• Maintain a clean and professional uniform and personal appearance.
• Maintain confidentiality of proprietary information.
• Communicate clearly and professionally with others.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues.
• Support the team to achieve common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Company Culture and Values

The Ritz-Carlton is committed to its "Gold Standards," which include the Employee Promise, Credo, and Service Values. These standards guide daily operations and foster a culture where associates are empowered and valued. As an equal opportunity employer, Marriott International, including The Ritz-Carlton, welcomes all individuals and promotes an environment where diverse backgrounds are celebrated, ensuring non-discrimination on any protected basis.

Application Process

Candidates interested in this L&D Coordinator position are encouraged to apply to join The Ritz-Carlton team, where they will have the opportunity to contribute to a global luxury hospitality brand and develop within Marriott International's portfolio of brands.