L&D Coordinator

About the Role

The Ritz-Carlton is seeking an L&D Coordinator to join its team. This full-time role involves assisting management and the leadership team with Human Resources issues and supporting employees with transfer requests. The coordinator will also monitor and assist managers/supervisors with hiring processes and coordinate pre-employment checks. The Ritz-Carlton is committed to delivering its "Gold Standards" daily, which guide the company's approach to luxury hospitality and associate development.

Key Responsibilities

• Assist and support management and the leadership team in handling and resolving Human Resources issues.
• Support employees with internal and external transfer requests and procedures.
• Monitor and assist managers/supervisors with hiring processes and related issues.
• Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification.
• Maintain logs for applicant flow, drug screens, orientation, and transfer requests.
• Create and maintain new hire and personnel files, and enter them into Human Resources Information Systems.
• Assist with the orientation of new employees.
• Monitor all hiring and recruitment processes to ensure compliance with local, state, and federal laws, as well as company policies and standards.
• Ensure accurate maintenance of all employee records and files, including interview documents and I-9s.
• Support the processing and maintenance of payroll records in accordance with policies and procedures, as necessary.
• Inform Human Resources management of issues related to employee relations within the division or property.
• Create and maintain filing systems and generate Human Resources data reports as needed.
• Answer phone calls and record messages, and create and type office correspondence using a computer.
• Serve as a Human Resources subject matter expert and participate on project teams.
• Train new hires on Human Resources processes, programs, policies, and information systems.
• Adhere to all company policies and procedures, maintain a clean and professional appearance, and ensure confidentiality of proprietary information.
• Communicate professionally, prepare accurate written documents, and answer telephones with appropriate etiquette.
• Develop and maintain positive working relationships, support team goals, and respond appropriately to employee concerns.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or * equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.

Company Culture and Values

The Ritz-Carlton, part of Marriott International, operates over 100 award-winning properties globally. The company emphasizes creating exceptional guest experiences and fostering an environment where associates are empowered to be creative, thoughtful, and compassionate. The "Gold Standards," including the Employee Promise, Credo, and Service Values, are central to the company's culture and reputation as a leader in luxury hospitality. Marriott International is an equal opportunity employer committed to valuing diverse backgrounds and providing access to opportunity, without discrimination on any protected basis.

Work Environment

This role is a full-time position within a global team at The Ritz-Carlton, a brand within the Marriott International portfolio. The environment encourages professional growth and adherence to high standards of service and employee care.

Physical Requirements

The role requires the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.