Learning & Development Coordinator

About Accor

Accor is a global leader in hospitality, offering a diverse portfolio of brands. The company focuses on supporting employee growth and learning, aiming to provide purpose in their professional journeys and explore various opportunities within the organization.

The Role

Accor is seeking a Learning & Development Coordinator for a full-time position. This role is responsible for supporting the planning, coordination, implementation, and administration of learning and development activities across the hotel. The coordinator ensures that employees receive necessary training and development opportunities in alignment with Sofitel standards, hotel objectives, and operational requirements. Candidates should have 0-1 years of experience.

Key Duties

• Coordinate and support the implementation of the hotel's annual Learning & Development plan.
• Coordinate internal training programs, workshops, and learning activities for all departments.
• Prepare and maintain monthly training calendars and schedules.
• Coordinate induction and orientation programs for new employees.
• Support departmental trainers in preparing and delivering training sessions.
• Maintain and update training materials, presentations, manuals, and learning resources.
• Monitor employee attendance and participation in training programs.
• Follow up on external training programs and ensure effective application of learning in the workplace.
• Promote e-learning and digital learning platforms across the hotel.
• Assist in identifying training needs based on performance reviews, guest feedback, audits, and departmental requirements.

Key Responsibilities

• Maintain accurate and up-to-date training records for all employees.
• Prepare training attendance sheets, evaluations, certificates, and related documentation.
• Prepare monthly Learning & Development reports and statistics.
• Maintain employee training files and ensure all required documentation is properly recorded.
• Assist with the preparation and monitoring of the Learning & Development budget.
• Ensure training activities comply with hotel and Accor standards.

Experience Required

This role requires 0-1 years of experience in a relevant field.

Application Information

Join Accor to contribute to the hospitality sector and develop your career within a global organization.