Middle East Sales Relationship Manager VP State Street Markets GlobalLINK.

About the Role

State Street Corporation is seeking a Middle East Sales Relationship Manager – VP for State Street Markets, GlobalLINK. This full-time role focuses on driving client success through strong engagement and exceptional service within the Fund Connect platform. The successful candidate will manage a portfolio of client relationships, addressing day-to-day needs and building strong internal relationships across various teams critical to the client lifecycle.

Role Context and Team

This position is part of State Street Global Markets (SSGM), the investment research and trading arm of State Street. SSGM's primary objective is to enhance and preserve client portfolio values by leveraging technology, optimizing trading, and connecting asset classes and markets globally. The role requires a consultative, solutions-oriented approach, demonstrating initiative, energy, and strong networking skills to build trust and accountability across the client base, the money market fund industry, and the wider State Street organization.

Responsibilities

• Assume overall ownership of client relationships, acting as the primary client advocate and senior escalation point for client satisfaction.
• Manage the end-to-end client onboarding process, including setting expectations, coordinating delivery, and supporting timely revenue realization.
• Participate in sales processes and discovery sessions, delivering high-quality demonstrations and presentations.
• Conduct regular remote and in-person reviews with assigned clients to maintain satisfaction and ensure alignment with the firm’s services and product offerings.
• Develop strong knowledge of industry trends, competitor offerings, and clients’ business environments; share insights and represent the firm at regional conferences.
• Develop the strategic positioning of new and existing Fund Connect capabilities, articulating product features, client benefits, investment value, and competitive differentiation.
• Partner with Marketing to develop Fund Connect positioning and effective sales collateral.
• Create an integrated view of Fund Connect products and competitive opportunities through market analysis, client feedback, and industry developments.
• Recommend actions to address product gaps, shape marketing themes, and develop competitive campaigns.
• Serve as the local Outsourced Performance Manager (OPM), providing product expertise and local accountability for relevant arrangements, including due diligence, risk assessment, control implementation, SLA/KPI/KRI establishment, ongoing oversight, and governance reporting.

Qualifications and Requirements

• Bachelor's degree in a related discipline.
• 8+ years of experience leading a product in the financial services industry.
• Experience with Money Market mutual funds and strong knowledge of global financial markets is desired.
• Demonstrated success in cultivating meaningful client relationships and established relationships at focus firms within the territory.
• Ability to create account plans, actively manage a territory, and positively impact Net Promoter Scores.
• Strategic thinker capable of independently leading cross-functional initiatives.
• Experience driving business initiatives from concept to implementation is desired, with strong execution skills.
• Demonstrated business product strategy expertise with a record of developing and implementing successful product and channel strategies.

Required Skills

• Outstanding communication skills (interpersonal, verbal, and written) with the ability to influence and persuade at all levels.
• Self-motivated, able to work both independently and within a team structure, with a strong work ethic.
• Strong time management, organizational, detail-orientation, and problem-solving skills with a sense of urgency.
• Ability to adapt effectively to new or changing requirements, listen objectively, and confirm understanding.
• Resilience through obstacles and setbacks, acting with urgency to drive issues to resolution.
• Integrity, a strong commitment to results, enthusiasm for the profession, and a continuous-improvement mindset.
• Ability to gather and share competitive intelligence, keeping the Product team informed of market activity.
• Commitment to continuously strengthening product knowledge, sales capabilities, and efficiency through self-directed learning and professional development.

Work Environment

This role can be performed in a hybrid model, offering flexibility to balance working from home and the office. Travel up to 25% may be required. State Street Corporation is an Equal Opportunity Employer, committed to fostering an inclusive environment where every employee feels valued and empowered.