Showroom Sales Representative

Showroom Sales Representative at Jazeera Paints

Jazeera Paints is seeking a Showroom Sales Representative to join their team in the Eastern region. This full-time role focuses on implementing the showroom sales plan and achieving assigned sales targets, while ensuring high standards of customer service and efficient showroom operations.

Role Purpose and Responsibilities

The primary purpose of this role is to drive sales within the showroom and manage daily operations. Key responsibilities include customer engagement, sales processing, inventory management, and ensuring compliance with company policies. The representative will also coordinate showroom personnel and maintain the overall presentation and safety of the showroom.

• Welcome customers, provide high-standard service, and address their needs.
• Handle product handovers and offer pre-sales and after-sales customer support.
• Supervise showroom operations and inventory, ensuring adherence to Jazeera Paints Company policies and procedures.
• Guide customers through product introductions, requirement identification, color coordination, and product selection.
• Ensure accurate order processing, invoicing, and product delivery.
• Coordinate showroom personnel activities (assistants, laborers, drivers) for efficient operations.
• Maintain showroom cleanliness, organization, and presentation.
• Ensure availability of marketing materials such as brochures, leaflets, and product catalogs.
• Achieve assigned sales targets according to the approved sales plan and implement management objectives and KPIs.
• Process online customer orders and update the e-commerce platform to reflect product availability and inventory levels.
• Ensure adequate stock availability across all product categories, especially fast-moving items.
• Apply stock replenishment procedures by requesting products from warehouses based on established minimum and maximum stock levels.
• Comply with the First-In, First-Out (FIFO) principle to minimize slow-moving and obsolete inventory.
• Report missing or unavailable products at the central warehouse to the direct manager.
• Report damage, equipment malfunctions, or maintenance requirements to the direct supervisor and follow up on corrective actions.
• Conduct inventory counts, reconcile physical balances, and report shortages, damage, or loss.
• Complete daily closing processes accurately and on time, including handling and recording customer advance payments.
• Execute assigned marketing programs and initiatives, including product campaigns and field visits to residential development areas.
• Maintain the showroom's appearance and ensure all employees comply with uniform and dress code requirements.
• Promote and sell all company product ranges to achieve sales targets and maximize opportunities.
• Ensure the availability and proper condition of safety equipment, reporting any non-compliance, including valid Civil Defense and municipal licenses, fire extinguishers, and company vehicle roadworthiness and documentation.
• Ensure implementation and compliance with the company's Ashanak program terms and conditions.
• Comply with company policies, procedures, and established guidelines.
• Execute activities using safe and environmentally sound methods.
• Perform any other duties assigned by the direct supervisor or manager.

Work Type

This is a full-time position.