SPA Attendant📣 إعلان

About the Role

The Spa Attendant at Life in Balance Spa, Miraval The Red Sea, is responsible for maintaining a welcoming and peaceful environment for guests. This full-time position ensures that spa facilities are consistently clean, organized, and well-maintained. The role supports the operational flow of treatments and wellness services, contributing to an exceptional and relaxing guest experience at Miraval Resorts & Spas in The Red Sea.

Key Responsibilities

• Ensure spa facilities, including treatment rooms, relaxation areas, changing rooms, and restrooms, are consistently clean, organized, and in excellent condition.
• Maintain cleanliness of all public areas within the spa, adhering to Miraval’s hygiene standards.
• Sanitize spa equipment and tools after each use, ensuring proper storage and readiness.
• Inspect spa equipment and wellness spaces regularly, reporting any maintenance needs immediately.
• Prepare and maintain spa amenities such as towels, robes, and slippers, ensuring guest comfort.
• Maintain daily, hourly, weekly, and monthly checklists to ensure wellness spaces are prepared and cleaned according to Miraval’s standards.

Guest Service and Operational Support

• Greet guests warmly, providing assistance and information about spa treatments and wellness programs.
• Offer towels, robes, slippers, and water as needed, escorting guests to treatment rooms or wellness spaces.
• Assist with guest requests to ensure comfort throughout their spa visit.
• Support spa therapists by preparing treatment rooms and assisting with guest transitions.
• Maintain a mindful and calming presence to enhance the guest experience.
• Maintain thorough knowledge of spa treatments and wellness services to inform guests effectively.
• Assist with inventory tracking for spa supplies, ensuring proper stocking of amenities.

Qualifications and Experience

• Minimum of 1 year of experience as a spa attendant, in housekeeping, or in a hospitality setting within a luxury wellness resort or spa environment.
• Strong customer service skills with the ability to engage with guests professionally and attentively.
• Proficiency in English is required; knowledge of Arabic is a plus.
• Attention to detail, with the ability to maintain cleanliness and organization.
• Passion for wellness, mindfulness, and creating exceptional guest experiences.
• Knowledge of spa treatments and wellness services is beneficial, with the ability to learn and retain information.

Required Skills and Attributes

• Exceptional communication skills for interacting with guests and colleagues empathetically.
• Strong organizational skills to manage multiple tasks while focusing on cleanliness and service.
• Ability to maintain a calm, positive attitude to ensure a relaxing environment.
• Proactive approach to guest service, assisting with various needs for a seamless spa experience.
• Ability to work both independently and as part of a team.
• Physical stamina to stand, walk, and assist with tasks for extended periods.

Collaboration and Work Environment

The Spa Attendant works collaboratively with the Operations Coordinator, spa reception team, therapists, and fitness and wellness instructors. This collaboration ensures smooth operations and seamless guest experiences across all wellness areas, including the Spa, Mindfulness Center, Serenity Center, and Aquatic Center. The role involves actively participating in team meetings and training sessions, fostering a positive and supportive environment aligned with Miraval's holistic wellness philosophy.