Spa Therapist

Spa Therapist at The Ritz-Carlton, Red Sea

The Ritz-Carlton Hotel Company, *** is seeking a Spa Therapist to join its team in the Red Sea region. This full-time role is suitable for candidates with 0-1 years of experience and involves supporting various vital spa functions to ensure a memorable guest experience.

Role Overview

Spa Therapists play a key role in delivering a range of services that contribute to the overall guest experience. This position involves direct interaction with guests, managing spa operations, and ensuring service quality. The role requires initiative and a focus on guest satisfaction within the spa environment.

Key Responsibilities

• Promoting spa services and retail products to guests.
• Scheduling and confirming reservations for spa appointments.
• Providing information and answering guest inquiries about spa services.
• Checking in guests and processing payments accurately.
• Ensuring all transactions contribute positively to the guest experience.

Operational Standards and Physical Requirements

Success in this role requires adherence to company policies and quality standards, maintaining a professional appearance, and ensuring a safe workplace. The position involves physical activity and interaction with reservation software.

• Creating and maintaining a safe workplace environment.
• Following all company policies and procedures.
• Upholding established quality standards for all services.
• Ensuring professional uniform, personal appearance, and communication.
• Standing, sitting, or walking for extended periods, including on sloping, uneven, or slippery surfaces.
• Reading and visually verifying information within reservation software.
• Moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance and 25 pounds with assistance.
• Reaching overhead and below the knees, including bending, twisting, pulling, and stooping.

About The Ritz-Carlton

The Ritz-Carlton operates over 100 award-winning properties globally, known for creating exceptional guest experiences. The company focuses on attracting top hospitality professionals who are empowered to be creative, thoughtful, and compassionate. The Ritz-Carlton sets the standard for luxury service worldwide, prioritizing excellence in guest care and comfort.

Our Commitment to Excellence

As part of The Ritz-Carlton team, you will be responsible for delivering the "Gold Standards" daily. These standards, including the Employee Promise, Credo, and Service Values, form the foundation of The Ritz-Carlton's culture and reputation as a global leader in luxury hospitality. Joining The Ritz-Carlton, part of Marriott International, offers the opportunity to contribute to a global team and develop professionally.