Technician After Sales

About the Role

CEER is seeking a Technician, After Sales, to join their team. This full-time role is responsible for performing diagnostic, servicing, routine maintenance, and repair services for vehicles. The position requires 2-5 years of experience and contributes to customer satisfaction by ensuring vehicles are serviced efficiently, safely, and in alignment with CEER’s standards.

Key Responsibilities

• Perform vehicle diagnostics to identify, analyze, and resolve complex mechanical and electrical issues, including repairs on high-voltage and low-voltage components, using industry-standard diagnostic tools and software.
• Execute mechanical repairs, including brake system maintenance, suspension adjustments, tire services, and drivetrain repairs, to support optimal vehicle performance.
• Carry out routine maintenance tasks such as brake, tire, and suspension servicing, as well as warranty-related repairs.
• Operate specialized diagnostic equipment and computer-based systems to efficiently identify and resolve technical issues.
• Collaborate with service advisors to explain diagnostic results, recommend necessary repairs, and provide accurate time estimates to customers.
• Efficiently and accurately complete servicing and repair tasks, including documenting work performed, parts used, and labor time.
• Conduct quality control inspections on completed repairs to verify the accuracy and functionality of the work performed.
• Maintain a professional and customer-focused attitude, addressing customer concerns and providing excellent service.
• Collaborate closely with the Parts Department to ensure timely ordering, tracking, and availability of all required components.
• Stay updated with the latest technical information, service bulletins, and equipment manufacturer guidelines to ensure accurate and efficient servicing and repairs.
• Identify opportunities for process improvements and participate in problem-solving initiatives.
• Follow all safety protocols, including PPE usage, and comply with company, environmental, and health regulations. Maintain a clean and organized work area, ensuring proper handling and storage of tools and equipment.

Experience and Qualifications

• 2-5 years of relevant experience in vehicle diagnostics, maintenance, and repair services.
• Proficiency in using industry-standard diagnostic tools and software.
• Demonstrated ability to perform complex mechanical and electrical repairs on various vehicle systems.

Skills and Attributes

• Strong diagnostic and problem-solving skills for mechanical and electrical issues.
• Attention to detail in performing repairs and quality control inspections.
• Effective communication skills for collaborating with service advisors and addressing customer concerns.
• Commitment to continuous learning and staying updated with automotive technologies.
• Adherence to safety protocols and workplace regulations.

Work Type

This is a full-time position.

Application Process

We invite qualified candidates to apply for this role.