img
SalarySalarySR 4,000 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAbha
Join the Medical Skin Treatment Complex team as a Customer Service Specialist
We are looking for a professional Customer Service Specialist to join our team. You will take on core responsibilities related to developing the customer service system and enhancing the quality of customer interactions.

Main Duties and Responsibilities:
  • Setting and defining performance and quality indicators and standards in customer service in coordination with the quality department.
  • Analyzing information and data to identify strengths and weaknesses in customer service systems.
  • Developing creative programs and initiatives to improve service.
  • Preparing and presenting customer service documents and reports and archiving them according to approved policies.

Qualifications:
  • Bachelor's degree in any of the following fields: Customer Service, Public Relations, Executive Secretarial Studies, Advertising and Marketing Communication.
  • Professional certifications such as MCSE, MOS, CCNA are considered an additional advantage.

Skills:
  • Advanced experience in customer service and investigations.
  • Reporting and monitoring skills.
  • Ability to measure customer feedback and analyze data.

Additional Details:
  • Job Type: Full Time
  • Location: Abha, Asir
  • Working Hours: Evening

Requirements

  • Females only
  • Females-only workplace
  • Open for all nationalities
  • No experience required

Similar Jobs

Customer Complaints Clerk

📣 Job Ad

Me'kaaz

Full-time
Join Our Team as a Customer Service Representative!
Me’kaaz is a health-tech company committed to enhancing the care of elderly loved ones through innovative solutions. Our products, such as the Sanad and Neda’ bands, enable real-time health monitoring and effective communication between families and seniors.

Role Overview:
We are looking for a Customer Service Representative who will support both prospective and existing customers of Me’kaaz. The ideal candidate will:
  • Respond to customer inquiries via phone, email, live chat, and WhatsApp in both Arabic and English.
  • Guide customers through the setup and usage of Me’kaaz devices and applications.
  • Troubleshoot product-related issues and escalate technical problems to the relevant teams.
  • Follow up with customers to ensure resolution and satisfaction.

Qualifications:
The successful candidate should possess:
  • Fluency in Arabic and English (both written and spoken).
  • A minimum of 2 years of experience in customer service or technical support.
  • Strong communication and problem-solving skills.
  • Familiarity with CRM systems and basic troubleshooting of mobile applications is an advantage.
  • Flexible availability, including occasional evenings or weekends.

Application Process:
To apply, please send your CV and a brief cover letter to o@**************** with the subject line: Customer Service Representative – [Your Full Name], or fill out the easy-apply application on LinkedIn.

At Me’kaaz, we are dedicated to providing respectful support to our customers. If you have the drive to work in an innovative environment that values support and care, we encourage you to apply!

breifcase0-1 years

locationAbha

20 days ago

Safety Operations Manager

📣 Job AdNew

BENAN

Full-time
Join Our Team as a Health and Safety Manager
At Benan for Geological Consultancy, we are searching for a highly qualified and experienced Health and Safety Manager to lead our HSE compliance and strategy across various geological consultancy projects throughout Saudi Arabia. This is a pivotal role where you will develop and implement robust safety management systems, ensuring a safe working environment at all project sites.

Key Responsibilities:
  • Develop and implement health and safety protocols across geological consultancy sites.
  • Conduct audits, inspections, and risk assessments to manage workplace hazards proactively.
  • Lead HSE strategy, ensuring compliance with local and international safety regulations.
  • Provide mentorship to on-site HSE teams and foster a culture of safety.
  • Engage with clients, regulatory bodies, and internal stakeholders to align on project safety goals.
  • Manage incident investigations, ensuring corrective actions are implemented effectively.

Qualifications:
  • University degree from an accredited institution.
  • NEBOSH Diploma or equivalent (*, NVQ Level 6 / British Safety Council Level 6 Diploma).
  • Minimum of 15 years of experience in the construction industry, with at least 5 years in senior HSE leadership roles.
  • Auditor training is required.
  • Chartered or certified status (CMIOSH, CSP, or equivalent) is essential.

Work Environment: This role involves travel across various project sites in Saudi Arabia. Candidates must be adaptable and dedicated to maintaining the highest health and safety standards.

breifcase0-1 years

locationAbha

4 days ago

Waiter

Company

SR 50 / Daily dotFull-time

We are seeking an experienced and enthusiastic Waiter to join our dynamic restaurant team, providing exceptional service to our guests while maintaining the highest standards of professionalism and efficiency. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well under pressure in a fast-paced environment.

Key responsibilities include:
• Taking accurate food and beverage orders and serving them in a timely manner
• Providing detailed menu information and making appropriate recommendations
• Processing payments and maintaining accurate cash handling
• Ensuring proper table setup and maintaining cleanliness of dining area
• Collaborating with kitchen staff to ensure proper food delivery
• Adhering to all food safety and hygiene regulations
• Managing multiple tables simultaneously while providing personalized service
• Resolving guest concerns promptly and professionally

breifcase+10 years

locationAbha

13 days ago