Spa Therapist

About the Role

Marriott International is seeking a Spa Therapist to join their team in Riyadh and Ad Dir'iyah. This full-time role involves providing a range of spa services to guests, ensuring their comfort and safety throughout treatments. The position requires 0-1 years of experience in a related field.

Key Responsibilities

• Deliver massage services using appropriate props and products.
• Provide body treatments, including scrubs, wraps, and hydrotherapy.
• Assess guest needs and inquire about contraindications (*, allergies, high blood pressure, pregnancy) before commencing services.
• Stay informed about current techniques and modalities relevant to spa therapy.
• Escort guests to and from treatment rooms.
• Arrange workstations, treatment rooms, and drapes.
• Regularly check with guests to ensure comfort, safety, and security during services.
• Promote and sell spa/salon services, including retail products.
• Clean, maintain, and sterilize tools and equipment.
• Maintain cleanliness of workstations and treatment rooms, dispose of trash and dirty linens, and secure supplies at the end of each shift.
• Adhere to the daily time schedule.
• Address inappropriate guest behavior according to Marriott International's standard operating procedures, which may include stopping a treatment and informing a supervisor.
• Maintain current skills and licensure as per regional requirements.
• Report accidents, injuries, and unsafe work conditions to management; complete all required safety training and certifications.

Operational Standards and Professional Conduct

• Follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs; thank guests with genuine appreciation.
• Communicate professionally and clearly with others.
• Develop and maintain positive working relationships with colleagues.

Physical Requirements

• Ability to stand, sit, or walk for extended periods.
• Capability to grasp, turn, and manipulate objects of varying size and weight.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
• Possess fine motor skills and hand-eye coordination for manipulating objects.

Experience and Qualifications

Candidates should have 0-1 years of experience in a spa or related service environment. A strong understanding of various massage techniques and body treatments is essential, along with a commitment to guest satisfaction and adherence to professional standards.

Additional Duties

Perform other reasonable job duties as requested by supervisors.